This site uses cookies to store information on your computer. I'm fine with this Cookie information
Follow is on Twitter Like us on Facebook Follow us on Instagram
COVID-19 (Coronavirus info)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Administrative Assistant - Maryhill Health and Care Centre


What are we you looking for?

We are recruiting an Apprentice to train as a Clerical Officer/Receptionist in Maryhill Health and Care Centre - Business Support

What does the Business Support Team do? 

Business Support Team includes all administrative staff for front community reception, caretaker, booking meeting rooms, ensure accommodation meets Health and Safety regulations and safe environment for all staff, patients and visitors.

What qualifications do I need?

As well as meeting the academic criteria you must also demonstrate in your application that you are organised, can produce work that reflects accuracy and attention to detail, problem solving skills and the ability to multi task.  Good interpersonal and communication skills are essential.

The most important personal qualities you will have is the ability to communicate effectively with colleagues and members the public, the ability to be polite, tactful and diplomatic in your interactions,  a willingness to be flexible, help your colleagues and be  willing to learn new skills.

You will find further guidance on how to complete this section of the application form and suggested examples of cross transferable skills from education/extra curricular activities in the in the Candidate  Information pack.

Is there an age limit?

These apprenticeship are only open to applicants aged 16-24 years (or 29 years for candidates with a disability)  in line with NHS Greater Glasgow and Clyde Youth Employment Plan and in support of our workforce demographics and projections. 

Where will I be working? 

You will be based on the main community reception at Maryhill Health and Care Centre, 51 Garbraid Avenue, Maryhill, Glasgow, G20 8FB.

What are the working hours and shift pattern?

You will work a standard 37.5 hour working week from Monday to Friday between  8:30 am to 4:30 pm, (30 minutes unpaid lunch)

What will I do?

This is a busy and fast paced role, particularly as you will be based in the main reception area.

Your duties will include, but are not limited to some or all of the following.

  •  Working on PC using a range of systems: Microsoft Office i.e Word, Excel, Outlook, Powerpoint etc.  Keen to learn new packages will be trained in EMIS for data input.  Workspace Manager our online room booking system.
  • Use franking machine to frank outgoing mail
  • Telephone to answer, call forward and take messages as appropriate.
  • Face to face contact with public and visitors coming into the Health Centre
  • Book patients into the treatment room
  • Direct visitors to correct department
  • Issue swipe cards to staff only for access to the building
  • Report any building faults issues to caretaker/ line manager
  • Aware of panic alarm and fire safety process and respond appropriately
  • Update information point with current Health information

A comprehensive list of all duties and responsibilities is given in the full job description. 

Who else works in the team?

 The Business Support Team includes:

  •  Assistant Business Support Manager
  • Business Support Supervisor
  • Community Receptionist
  • Physiotherapy clerical officer
  • Health Visiting administrative staff

What qualifications and training will I receive?

This post reflects the following Modern Apprenticeship Framework:

  •  Business Administration Level 2

This means you will be working towards an SVQ 2 in Business Administration

Visit click the link.

How long will the Apprenticeship last?

This apprenticeship will last for one year.

When will this Apprenticeship start?

We anticipate that successful candidates will commence employment (subject to the length of time it takes to complete individual pre employment checks) by June 2017.

What happens a the end of the Apprenticeship?

All candidates who successfully complete all elements of the NHS Greater Glasgow and Clyde Modern Apprenticeship Programme are guaranteed permanent employment.

How much will I be paid and how many hours a week will I work?

NHS Greater Glasgow an Clyde is a Living Wage Employer and this Modern Apprenticeship will pay you a minimum of £16,086 per year (£8.25 per hour)

You will work a 37.5 hour week.

As an employee of Greater Glasgow and Clyde you will also be entitled to all the benefits that our staff receive including a minimum of 27 days paid annual leave, an additional 8 days paid public holidays and enrolment in the NHS Scotland Pension Scheme.



Back to Business and Administration Vacancies Home Page

Last Updated: 17 March 2017