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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Hospital visiting - Updated 25/11/20

New visiting restrictions

Updated 25/11/20

To ensure patient, staff and visitor safety, visiting arrangements have changed due to recent developments during the COVID-19 outbreak. This is in response to guidance from Scottish Government for hospitals placed in tier 3 and 4 of the Scottish Government’s coronavirus restrictions system. This applies to the following hospitals in NHSGGC:

  • Beatson
  • Dykebar
  • Glasgow Royal Infirmary
  • Gartnavel Hospitals
  • Inverclyde Royal Hospital
  • Leverndale
  • Lightburn
  • New Victoria Hospital
  • Queen Elizabeth University Hospital
  • Royal Alexandra Hospital
  • Royal Hospital for Children
  • Stobhill Hospital
  • Vale of Leven Hospital

Visiting restrictions for local authorities in Tier 3

This includes hospitals in the following local authority areas:

  • Inverclyde

Visiting arrangements are as follows:

  1. ‘Essential visits’ only in the majority of areas – see below what this includes.
  2. Where it is assessed by the clinical team to be safe, ‘one designated visitor’ may be possible in some hospital areas. This is dependent on individual ward circumstance, that of each individual patient and may be subject to change on a daily basis.

All arrangements MUST be made through the nurse in charge of the ward before visiting. It is important that visitors do not turn-up at the hospital without a prior arrangement in place.

It is essential you do not visit if you have a persistent cough, loss of taste or smell, flu like symptoms or fever.

Visiting Restrictions for local authorities in Tier 4

This includes hospitals in the following local authority areas:

  • East Dunbartonshire
  • East Renfrewshire
  • Glasgow City
  • Renfrewshire
  • West Dunbartonshire

Visiting arrangements are as follows:

  1. ‘Essential visits’ only in all areas – see below what this includes.

All arrangements MUST be made through the nurse in charge of the ward before visiting. It is important that visitors do not turn-up at the hospital without a prior arrangement in place.

It is essential you do not visit if you have a persistent cough, loss of taste or smell, flu like symptoms or fever.

Essential Visits

Special arrangements are in place to accommodate the following essential visitors in both tier 3 and 4:

  • A birth partner supporting a woman during hospital visits.
  • Family and friends of patients receiving end-of-life care to spend meaningful time with their loved ones in their final days and weeks.
  • Family member or carer to provide support for someone with a mental health issue such as dementia, a learning disability or autism where not being present would cause the patient to be distressed.
  • Parents of children who are inpatients or attending an outpatient appointment. Parents must remain with their child at all times

All arrangements MUST be made through the nurse in charge of the ward before visiting.

What do I need to know before visiting?

  • Children MUST NOT visit
  • All visitors MUST wash their hands or use hand sanitiser when entering and leaving clinical areas
  • Face covering MUST be worn at all times
  • You MUST NOT visit before contacting the ward to discuss arrangements
  • At your first visit to the hospital, you will be given a letter. You will need to bring this letter with you for every visit. Security staff will ask you to show this to them at the hospital entrance. The letter explains that you are an essential/designated visitor and have permission to access the hospital.
  • On your arrival at the ward and every time you visit the ward, staff will check that you are well and ask you some questions about your health to make sure it is safe for you to visit. They will ask you the following questions:
  • Are you feeling unwell?
  • Do you have new/continuous cough?
  • Have you had any sickness or diarrhoea within the last 48 hours?
  • Have you noticed a change in your temperature?
  • Have you noticed a change in your normal sense of taste or smell?
  • Are you self-isolating because you have been in contact with anyone suspected as having, or has tested positive for coronavirus, in the past 14 days.

You will not be allowed to visit if you do not pass this safety check.

The ward staff will ask all visitors to provide your contact details. This is normal in the current circumstances to assist Public Health, Trace and Protect colleagues should there be a need to contact you. Your contact information will be used for Trace and Protect purposes only and will be securely destroyed once the information is no longer required.

It is essential you do not visit if you have a persistent cough, loss of taste or smell, flu like symptoms or fever.

Guidance on travel and transport

Where possible it is advised by the Scottish Government for travel to or from areas where higher numbers of people with COVID to be restricted. There are a number of exceptions to this, which allows:

· People to travel to visit a person receiving treatment in a hospital, staying in a hospice or care home, or to accompany a person to a medical appointment. Full guidance on travelling safely can be found here.

Alternative Arrangements

Virtual Visiting

If you cannot visit in person, please use technology such as social media and phone calls to stay in touch. If the person you want to speak to does not have access to their own phone or tablet, please contact [email protected] to access our Person Centred Virtual Visiting service. All wards have iPads specially set up to enable 'virtual visits' (video call) allowing patients to see and talk to the people who matter to them using FaceTime, Skype or Zoom. Further information about this service is available here.

Give & Go Service

If you cannot visit your loved one in hospital, you can still drop off small packages of essential personal items for them, using the Give & Go service which is available at a few of our hospitals. For more details, see our Give & Go page.

Thank you for your understanding.

What next?

When guided by the Scottish Government, these restrictions will be revised and altered depending on the outbreak status of the virus and any outbreak within the hospital and local community.


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Last Updated: 26 November 2020