Community Assessment Centres (CACs)

In NHSGGC we have dedicated Community Assessment Centres (CACs) to help combat COVID-19 by providing a more streamlined service to assess people presenting symptoms.

The appointment only hubs ensure that COVID-19 symptomatic people can be cared for within the community, while also ensuring hospital capacity is used for those with the most serious illnesses. They also help reduce the exposure of patients at GP surgeries and allow GPs to focus on providing care to patients with other complex health issues.

Opened solely to assess patients presenting symptoms, the centres are staffed by GPs and Advanced Nurse Practitioners. 

Please ensure you follow this guidance:

• You should not phone your GP if you are experiencing COVID-19 symptoms. Instead, please refer to NHS Inform, or contact NHS 24 on 111 if your symptoms worsen.
• If further clinical advice is required, NHS 24 will refer you onto a clinician who will provide a full telephone assessment and if necessary, an appointment at your nearest Community Assessment Centres (CACs). You may still be referred directly to acute services, depending on the severity of your symptoms.
• Depending on your condition, you will receive a treatment plan, including medication, and/or prescription (if required), and be told to self-isolate.
• If you need to go to hospital, this will be arranged at the centre.
• The CACs do not provide testing facilities.

CAC locations and orientation videos

• Barr Street, Glasgow, G20 7LR. Operational 8.00am to 10.00pm. Orientation video
• Clydebank Health Centre, G81 2TQ, Operational 10.00am to 1.00pm and then 3.00pm to 6.00pm. Orientation video
• Linwood Health Centre, PA3 3DB. Operational Monday to Friday, 10.00am to 6.00pm.  Orientation video
• Renton Integrated Healthy Living Centre, G82 4PD. Operational 10.00am to 1.00pm and then 3.00pm to 6.00pm. Orientation video

We would like to remind patients they should only phone NHS 24 if their symptoms worsen, and that the centres are strictly appointment only. If NHS 24 believes you need further treatment, you will receive an appointment with one of our clinicians.

You can also speak to your pharmacist for advice

The community pharmacy Minor Ailment Service has been extended to allow anyone registered with a GP practice, who has a minor illness or a common condition, to speak to a member of the pharmacy team for advice and treatment, without the need to see their GP.

It is important that you do not stockpile prescribed medication and just order as needed from your GP Practice and Community Pharmacy. Some Community Pharmacies have altered their opening hours.