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COVID-19 (Coronavirus info)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Supporting someone who is dying

Preparing for bereavement: it can help to have an understanding of what can happen when someone is dying. A leaflet has been prepared to assist you: What Can Happen When Someone is Dying


Staying connected around the time of death of your loved one where COVID-19 is suspected or confirmed

  • Being present whilst a loved one is dying, or visiting immediately after death may be possible. However in hospital or care home settings this is likely to be restricted to one visitor only – a family member.

  • Family members that have shared the same household as someone with COVID-19 must follow the self-isolation guidance and sadly will not be able to visit their relative in hospital or care home until they have completed self- isolation as outlined in the guidance.

  • The nurse looking after your loved one will let you know if this is possible when they speak with you. They will support you and provide you with appropriate gloves, mask and apron (Personal Protective Equipment or PPE) if required, and you will be able to touch your loved one if you wish.

  • Some families have found comfort in providing written letters for nursing staff or volunteers to read aloud to the person that is dying. Others have stayed in touch using technology like FaceTime and Skype.

  • If your loved one does not have a phone or iPad, there are hospital iPads available to help support this available on all hospital sites. Either speak to the ward directly or email [email protected]. More information about the Person Centred Virtual Visiting Service is available online here

  • Hospital and care home staff will do their best to accommodate requests at this time. Please be mindful of the current pressures on our hospital and care home staff and try to keep requests coordinated as a family group as much as possible.

  • Unfortunately visits to the hospital mortuary are not possible at this time however you may be able to arrange viewing with your funeral director. Further information on how to find a funeral director can be found in ‘When Someone Has Died’ booklet.

  • The family member who visited the loved one in hospital does not need to self-isolate as long as they wore PPE when they visited AND they do not have any symptoms.

  • If the visiting family member develops symptoms at any time they should self-isolate at home immediately as outlined here.

  • Advice on self-isolation for other family members and friends can be found here.

Last Updated: 19 May 2020