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CORONAVIRUS (COVID-19)

*UPDATED* Hospital visiting changes, home testing kits, Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.

Shielding

Local Authority website information on shielding.

Phone number is: 0141 577 3093.  The helpline is open Monday to Friday 8.45am - 4.45pm (excluding bank holid...

  • Phone number is: 0141 577 3093. 

  • The helpline is open Monday to Friday 8.45am - 4.45pm (excluding bank holidays).

  • Residents can also email [email protected] 

  • Information on shielding is within the dedicated Coronavirus page: https://www.eastrenfrewshire.gov.uk/coronavirus

  • There is clearly broken down information on shielding including:

  • What it is

  • Who it applies to

  • How to access help

  • Other FAQs such as how it will impact employment

  • Non-shielding residents are directed to the East Renfrewshire Community Hub where volunteers are helping other vulnerable and isolated residents

  • The Community Hub helpline is 0141 876 9555 and is open Monday – Friday, 10am – 3pm

Phone number is: 0800 111 4000  The helpline is open Monday to Friday 9am – 5pm Residents can also emai...

  • What shielding is

  • Who it applies to

  • What to do if you need help

  • Residents who require support but are not shielding are clearly directed to the East Dunbartonshire Voluntary Action (EDVA) who are working in partnership with the providers of the Older People’s Advice Line (OPAL) to support those who need some extra help.

  • They can be contacted on 0141 438 2347. The helpline is open 7 days a week from 9am - 5pm

  • Residents can also email [email protected]

Phone number is: 0141 276 1185 The helpline is open 7 days a week, 9am – 5pm Residents can also email: ...

  • Phone number is: 0141 276 1185

  • The helpline is open 7 days a week, 9am – 5pm

  • Residents can also email: [email protected]

  • The information on shielding is clearly found on their dedicated webpage: www.glasgow.gov.uk/coronavirus

  • There is an extensive FAQs section on shielding to support residents

  • For those who are not shielding, they are directed to the Community Hub for Glasgow, which has been set up by Glasgow City Council, Glasgow Council for the Voluntary Sector and the Health & Social Care Partnership. The Hub provides information on local groups and organisations in your area that can provide support for a wide range of activities, including accessing food and picking up medication.

  • Residents can contact the Community Hub on 0141 345 0543, open 9am -5pm, Monday to Friday, or visit www.glasgowhelps.org

Phone number is  0300 300 0230 It is operational 7 days a week from 8.45am - 4.45pm Residents can also ...

  • Phone number is  0300 300 0230

  • It is operational 7 days a week from 8.45am - 4.45pm

  • Residents can also email: [email protected] 

  • The information on shielding is very clear on the Council website and links to www.renfrewshire.gov.uk/coronavirus-shielding

  • There is a lot of helpful information for residents about what shielding is and a thorough FAQs section on this.

  • Residents who are not required to shield can access localised support through a free helpline. This applies to people who are over 70, pregnant, disabled, require an annual flu jab for health reasons or require support through mental health services. The free helpline is available on 0800 111 4000 and open 9am - 5pm, Monday to Friday.

Shielding information can be found at https://www.inverclyde.gov.uk/covid-19/shielding There is a community ...

Helpline 01389 738282 (option 5) Designated Crisis Support Team providing triage service for all vulnerable ...

  • Helpline 01389 738282 (option 5)

  • Designated Crisis Support Team providing triage service for all vulnerable groups including shielded

  • Significant Council led volunteer team in place. Based in HACs, responding to bulk of referrals supported by CVS volunteer service

  • GPs signposting residents to WDC website and proactively giving out the helpline and text number where required

  • High volume outbound welfare calls are being undertaken by HSCP and Housing to ascertain needs

  • Information is hosted on west-dunbarton.gov.uk/coronavirus/additional-support/

  • Residents fill in simple online crisis support referral or text the word ‘help’ to 07800 002 582

  • Ongoing Communications Strategy promoting the services available to residents

  • There is a ‘Community Action Response’ section. Residents seeking to provide community support and volunteer are encouraged to email [email protected] 

Last Updated: 19 May 2020