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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Patient Centred Care & Sharing Best Practice

Person-centred care and sharing best practice

As we all find different ways to work in response to COVID-19, there have been many good initiatives to help maintain person-centred and compassionate care to our patients at such a vulnerable time in their lives.

Some of them are highlighted here, but we know that there are many more examples of person-centred care and we want to hear about them so that we can share them with colleagues.

If you have examples of good practices then please tell us by emailing [email protected]


Healthcare Improvement Scotland (HIS) are also keen to capture how NHSGGC is maintaining person-centred care and capturing feedback about care experience from patients, families or carers at this time. To help share some examples and learning, HIS has developed a single source of information which can be accessed via the following link:

https://ihub.scot/person-centred-communication-covid19


NHS Education for Scotland (NES) have created a Learning Pack resource for support workers across all health and care settings during the COVID-19 pandemic. It contains 5 bite-sized pieces of learning to help you work in the best way possible when communicating with and supporting people, families and carers.