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*UPDATED* Hospital visiting changes, home testing kits, Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.

Hospital Visiting Info & Toolkit

From Monday 9 August, hospital visiting arrangements across the majority of NHSGGC wards are as follows:

  • Patients will be able to have support in hospital from the people who matter to them. This no longer needs to be limited to the same two people visiting. The maximum occupancy of a room or ward should be used to guide how many people visiting can be present at any one time.
  • Conversations with the patient and family will take place on admission and throughout the hospital stay to discuss who they would like to visit and when.
  • Family support at times when patients wish the presence, help and support of the people who matter to them. For example at mealtimes, rehabilitation sessions, discharge planning and during Multi-disciplinary Team conversations.

From 8pm on Friday 27 August, some wards in the Glasgow Royal Infirmary have temporarily restricted visiting to essential visits only. Further information on these changes is available here.

From 8pm on Wednesday 13 October, visiting at the Royal Alexandra Hospital, Paisley has been temporarily restricted to essential visits only. Further information on these changes is available here.

As was the case before the COVID-19 pandemic, a full person-centred approach to family support does not mean an unmanaged approach to family support. It will be necessary to work with patients and families to develop processes and a culture that maximises the full benefits of family support and recognises the vital role this plays in high quality safe, effective, person-centred care. The main difference is that this needs to be balanced with the risks that COVID-19 still presents and needs to be cognisant of the safety measures which still need to be in place.

To maintain safety of patients, family visiting and staff this change still needs to be underpinned with local risk assessment to manage the ongoing need for all safety measures and scheduling of visits where necessary to help plan when family will be visiting and spread visits across the whole day. The social distancing measure of 2m still needs to be maintained until advised otherwise by the Scottish Government.

Maximum number of people visiting at a time should be in accordance with your social distancing risk assessment.

Blanket restrictions to times when family can provide support should be avoided where possible.

For all high risk patients a consultant led multi-disciplinary team (MDT), individual risk assessment is advised to aid decision making to determine whether visits can be safely supported or not.  Patients advised against receiving a visitor must be provided with an explanation and this should be reviewed as the patient’s condition changes. The decision and rationale should be documented in the patients’ record.

These pages contain further information to support the local application of national guidance from Scottish Government for visiting in all hospitals in NHSGGC, to enable family support for people in hospital during the COVID-19 pandemic.

Hospital Visiting Toolkit

The toolkit provides staff with further information to support the local application of national guidance from Scottish Government.

Hospital Visiting Information Leaflet

The leaflet provides visitors and patients with information about how hospital visiting will be managed at this time - please give to patients and their family or friend chosen to visit.

Hospital Visiting FAQs for staff

Principles for Outpatients Consultations During COVID-19

Hospital Visiting ward door signage

The ward door poster provides guidance for visitors to facilitate a safe visit.

Maternity Visiting Guidance for Staff

This guidance provides information for staff to support them to manage visiting arrangements in maternity settings.

Hospital Visiting Guidance for End of Life Settings

Risk Assessment for Hospital Visiting - COVID

Test and Protect Templates

It is no longer necessary to collect visitor contact details for Test and Protect in most circumstances. There may be some circumstances or environments (for example as the outcome of local risk assessments or as part of an outbreak management process) where collecting this information will be appropriate, however this will be by exception.
Templates, if required to support local risk assessment or outbreaks, are available here (Updated 06/10/21)

Scottish Government resources

The NHSGGC resources on this page should be read alongside the Scottish Government Visiting Guidance for Hospitals in Scotland (26 April 2021) which is aligned with the corresponding levels in Scotland’s Strategic Framework.

Last Updated: 18 October 2021