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*UPDATED* Hospital visiting changes, home testing kits, Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.

Give and Go Volunteers

About this role 

The Give & Go service is a vital link for our patients and their loved ones whilst patients are unable to receive visitors. The volunteer run initiative is a busy service in which our volunteers take receipt of essential comfort items such as toiletries and clothes from relatives/carers, to be delivered up to the patients on the wards. 

The volunteer team also collect laundry from our patients, to be delivered back to relatives for home laundering. 

The role is a busy and very physical role which involves a lot of movement around the hospital site. 

We currently have this opportunity available at:

Glasgow Royal Infirmary and Royal Alexandra Hospital


  • Be welcoming by chatting to patients and visitors, and make them feel at ease
  • Take patient packages up to the wards where patients are not allowed visitors as part of our Give & Go service
  • Bring down patient laundry from the ward to be returned to patient relatives/carers
  • Manage the administration required to support the service, inc. recording patient details and ensuring an audit trail for parcels
  • Actively observe for patients / visitors in the hospital entrance who may appear in need of assistance
  • Advise staff of any arising queries/concerns


  • Ability to communicate confidently in a friendly, sensitive, caring and calm manner
  • A good level of organizational skill and an ability to prioritise and manage busy periods of activity
  • An ability to observe boundaries and work confidentially
  • Willingness to undertake training and comply with policies and procedures, particularly around infection control and social distancing regulations
  • Ability to use own initiative appropriately and contribute to the overall efforts of the team
  • Ability to work independently, but to respond to guidance when appropriate

What we can offer you

  • A rewarding volunteer role
  • Full training
  • Great experience for your CV
  • The opportunity to meet new people
  • The opportunity to volunteer in a hospital setting

Time requirements 

This varies across the sites, but in general, we ask that volunteers are able to commit to at least one session (4 hours) per week, during the following time periods; 

Monday to Friday: 12pm – 5pm

Apply here

Potential Volunteers will be risk assessed in accordance to NHS GGC COVID-19 volunteering guidance.

All potential volunteers must be aged between 18 and 80 years old, fit and well with no underlying health conditions, and must complete the NHS Recruitment process, which includes appropriate clearance from Disclosure Scotland, and satisfactory reference checks.

Last Updated: 19 October 2021