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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Are you looking after someone when you’re not at work?

About 4,000 of our staff have another job... and sometimes they don’t even realise it. They’re part of the growing army of carers who look after a family member and may need a helping hand. And we want to reach out and help them.

As part of our campaign to help tackle stress, we want to raise awareness of the help and support that is available to staff who are also caring for someone.

Even if you don’t need this help and support just now, it’s good to know there are services out there should this be needed in the future.

A major issue in helping carers is that many people don’t realise they are carrying out that role. So what is a carer?

A carer is an individual who provides unpaid practical, physical and emotional support to relatives, friends or neighbours due to physical or mental illness, addiction, frailty or disability. They may or may not live with the person and includes young carers.

One carer said: “Nobody told me I was a carer. I was just a son looking for a diagnosis for my mum. It wasn’t until she got admitted I began to realise how much I was going to have to do.”

It can be difficult to see yourself as a carer. However, in recognising yourself as a carer, this entitles you to certain rights and access to information and support, specifically that may assist you in your caring role. This may also be helpful for the person you care for.

So if this is you, you’re not alone and support is at hand. We have help which is available for you, including supportive NHSGGC policies. Plans are under way to have a section on HR Connect – – that will direct staff to relevant information and current policies to support carers in the workplace. This includes special leave and flexible working policies.

There are also dedicated support services across the Glasgow and Clyde area and further afield, offering you practical and emotional support, including:

  • practical information about your rights as a carer and what help and support is available
  • emotional support and a listening ear
  • access to training to support you in your role as a carer
  • information about possible financial support for you or the person you look after
  • information about how to access short breaks from providing care.

This support can also help the person you look after.

To find out where your local carer support services are: Tel: Carers Information Line 0141 353 6504 Email: [email protected] Visit: or to find your local service online

You can also drop in, call or email the Support & Information Service, ground floor of the New Victoria & New Stobhill Hospitals and the QEUH. Tel: 0141 452 2387 Email: [email protected]