Small Change Matters QEUH event

The Financial Improvement Programme (FIP) team recently took to the road to encourage staff to submit ideas to our Small change Matters campaign on how they think we could be more efficient with NHS resources and reduce waste.

At the Queen Elizabeth University Hospital the team spoke with staff and collated a number of ideas, many of which were unique ideas which hadn’t previously been submitted.

Examples of some ideas discussed at the QEUH include:

  • Maintenance – included repairing or replacing the Laboratory ‘pod system’ rather than the increased use of porters as short notice (7-8 a day), and improving use and benefit of the patient information screens
  • Recycling – included introducing recycling bins into communal areas e.g. main atrium and coffee shop
  • Junior Doctors –included giving Junior Doctors/Medical Students more responsibility to free up Consultants time
  • Portering – included better use of Portering resource and delays to patient movement by requesting the correct mode of transport for patients at time of ordering, i.e. wheelchair or bed, as often the order is wrong
  • Consumables – included reviewing the use of theatre scrub gowns.  Theatre staff are clearly visible walking around the hospital wearing theatre scrub gowns on top of scrubs, which means they have either just come out of theatre - possibly infection control issues, or they are about to go into theatre -  need a fresh cover.  This is wasteful as there will be a number of covers used and destroyed without being used in theatre
  • Appointments – included grouping between specialties to reduce the number of visits for patients
  • Reusable Cutlery/Cups – included removing plastic cutlery from canteen/coffee shop and promoting the use of reusable cups.  This is currently being taken forward by the Sustainability Team
  • Ward Layout – included better use of the day rooms within QEUH wards to improve social interactions for patients who feel isolated in single rooms and encourage faster recovery and discharge
  • Discharge Prescribing – included only providing patients with new or changed medication when discharged rather than providing medication that patients already have on repeat prescription
  • Retail Opportunities – included providing greater choice of food retailers in order to save staff and patients money.  This is currently being scoped by Estates and Facilities to identify possible opportunities
  • Telephony – included a review of telephone premium rate numbers used by staff as part of GGC activities
  • Staff Travel – included promoting the use of public transport by allowing the purchase of monthly zone cards which are less expensive than purchasing daily tickets (only ones allowed when reclaimed using expenses).  This would be more efficient and it would also reduce parking issues and costs
  • Laundry – included introducing blank laundry tags rather than the current pre-written tags which are more expensive. You still have to write on the pre-printed specifics anyway
  • Car Parking – included introducing a £5 charge per car per year for staff parking permits with income generated being used to replace medical equipment.

Helena Jackson, Head of the Financial Improvement Programme, said: “All ideas have been shared with the appropriate Sectors/Directorates and Workstreams to be reviewed and obtain feedback/updates on current ongoing projects. 

“We will then send feedback to the individual members of staff who submitted their ideas.”

For more information on Small Change Matters, visit: