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Written by patients about you

Glasgow Royal Infirmary
I would like to take a moment to thank the A&E staff on duty when my father was admitted in a very poorly condition. As an NHS employee myself and as a distraught relative, I cannot thank the staff enough for their professionalism, kindness and determination in their attempts to help my father. The doctors and nurses who attended to my father were simply lovely and while our outcome was the devastating loss of my father, they made an unbearable situation so much more comfortable, treating my father and our family with such respect. We have told them in person; however, we would also like to formally provide this feedback particularly to these hardworking and dedicated staff. Thank you.

New Stobhill Hospital
Thank you so much to all the staff on the dental clinic for people with learning disabilities, who treated my son with such kindness and calmness. We were given a quiet space away from other patients that suited him and allowed him to relax. We were treated with personal warmth that made him feel he was in safe hands. We were given information about what was going to happen and approximate timings that we could translate for him. So he was able to lie quietly while we soothed him and this meant he needed no pre-med. I was permitted down to theatre so he was accompanied and reassured, and able to have the cannula inserted without any anxiety. After surgery, I was able to go to recovery to be there as he came round. Later, staff came to give feedback and we were free to leave when he was ready. This was all great in its own right. It also leaves a foundation of trust and good experience through which any future hospital attendance will be understood by him. Many thanks.