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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

British Sign Language

British Sign Language

It is the responsibility of NHS Greater Glasgow & Clyde staff to provide a BSL interpreter for Deaf patients attending any healthcare appointment.

To view a short film on how best to support our Deaf BSL patients, click here.

 

Pre Planned Appointments

For all pre-planned appointments, please contact the interpreting services on 0141 347 8811. We will provide you with a booking reference number (BRN).  

Accident and Emergency / Out Of Hours   

To book a face to face interpreter for unplanned visits or out of hours please contact one of the following agencies - 

Sign Language Interactions 03333447712

D.A Languages 01619282533

Deaf Services Lanarkshire 01236604808 or

Deaf Connections 01414201759

 

N.B We also provide an online interpreting service, enabling the patient to communicate with staff while waiting for a face to face interpreter to arrive.

The online service means that in an emergency, staff can quickly link up to an interpreter at any time – 24 hours a day, 7 days a week - and communicate with their patient.

It can also be used during hospital stays, when an interpreter is not available.

BSL Online is accessed through special laptops which come ready to use with simple instructions. Staff should contact the relevant departments to access the service.

To view a short film on how to use BSL Online, click here.

BSL Online is currently available at the following sites -

Queen Elizabeth University Hospital

  • Accident & Emergency Department
  • Support & Information Service (Tel: 0141 452 2387)
  • Spinal Injury Unit

Glasgow Royal Infirmary

  • Accident & Emergency Department
  • Acute Assessment Unit
  • Wards 51, 52, 53 & 65

Stobhill Hospital

  • Minor Injuries Unit

Royal Alexandra Hospital

  • Accident & Emergency Department

Inverclyde Royal Hospital

  • Accident & Emergency Department

Beatson West of Scotland Cancer Care

New Victoria Hospital

  • Support & Information Service
  • Minor Injury Unit

Gartnavel General Hospital

  • 3rd Floor Offices

Gartnavel Royal Hospital

  • The Hub

West Glasgow Ambulatory Care Hospital

  • Outpatients Department

Vale of Leven Hospital

  • Receiving Ward

Royal Hospital for Children

  • Outpatient Department
  • Accident & Emergency Department
  • Paediatric Cardiac Services

Maternity Services

  • Princess Royal Hospital
  • Queen Elizabeth University Hospital
  • Royal Alexandra Hospital

Mental Health Facilities

  • Stobhill Hospital
  • Ravenscraig Hospital
  • Dykebar Hospital
  • Leverndale Hospital

 

 

 

Last Updated: 21 April 2020