British Sign Language
It is the responsibility of NHS Greater Glasgow & Clyde staff to provide a BSL interpreter for Deaf patients attending any healthcare appointment.
To view a short film on how best to support our Deaf BSL patients, click here.
Pre Planned Appointments
For all pre-planned appointments, please contact the interpreting services on 0141 347 8811. We will provide you with a booking reference number (BRN).
Accident and Emergency / Out Of Hours
To book a face to face interpreter for unplanned visits or out of hours please contact one of the following agencies -
Sign Language Interactions 03333447712
D.A Languages 01619282533
Deaf Services Lanarkshire 01236604808 or
Deaf Connections 01414201759
N.B We also provide an online interpreting service, enabling the patient to communicate with staff while waiting for a face to face interpreter to arrive.
The online service means that in an emergency, staff can quickly link up to an interpreter at any time – 24 hours a day, 7 days a week - and communicate with their patient.
It can also be used during hospital stays, when an interpreter is not available.
BSL Online is accessed through special laptops which come ready to use with simple instructions. Staff should contact the relevant departments to access the service.
To view a short film on how to use BSL Online, click here.
BSL Online is currently available at the following sites -
Queen Elizabeth University Hospital
Glasgow Royal Infirmary
Royal Alexandra Hospital
Inverclyde Royal Hospital
Beatson West of Scotland Cancer Care
New Victoria Hospital
Gartnavel General Hospital
Gartnavel Royal Hospital
West Glasgow Ambulatory Care Hospital
Vale of Leven Hospital
Royal Hospital for Children
Mental Health Facilities