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Interpreting Services

NHS Greater Glasgow & Clyde Interpreting Service

Our service

NHS Greater Glasgow and Clyde Interpreting Service are here to help when one of our services require assistance with a patient who requires an interpreter. It is our responsibility for us to provide an interpreter for patients using any of our healthcare services. We provide a range of interpreting and translation services, depending on the patients or healthcare professionals' requirements.

Please refer to our quick user guide section on how to access the services available.

For our spoken language requirements, we have a 24/7, 365 days per year telephone service provider (Capita), who can provide you with instant access to an interpreter over the phone. In scenarios where clinically a face to face interpreter is required, we have 12 fulltime interpreters, and around 300 sessional interpreters available to us.  

For assistance with British Sign Language (BSL), we have an additional 12 sessional interpreters available to us to support our deaf patients. 

Note takers and lip speaker for those who are hard of hearing can also be booked through the interpreting service.

Deafblind communicators can also be accessed 24/7.

 

What we do

The Interpreting Service provides a central booking, recruitment and management service for all Interpreting or Translation enquiries. We have a contact centre  that is open from 8am until 6pm Monday to Friday, and 8am until 4pm on Saturdays and Sundays. If you require assistance, please contact us.

How to contact us

Phone: 0141 347 8811

Email: [email protected]

For out of hours requirements, please call us on 0141 347 8811 to be connected to the appropriate service.

 

For out of hours requirements, please call the contact centre on 0141 347 8811, where you will be provided options for your interpreting requirements and your call will be re-directed.