This year we are introducing a national Everyone Matters Pulse Survey as the staff experience measurement for 2020. This will enable a meaningful opportunity for all staff in NHS Scotland to express their views, whilst appreciating that Health and Social Care are still in recovery and have significant work to do. The Everyone Matters Pulse Survey will form one element of the national staff experience measurement over the next 15 months, with outcomes used to inform health and well-being, culture, dignity at work and work on equalities, diversity and inclusion programmes.
The full iMatter Staff Experience Measure will be reintroduced in 2021, subject to the evolving picture of Covid-19. This survey is different to the annual iMatter survey, as it will give all staff the opportunity to tell us about your experience during the COVID period.
The survey should only take you around 10 minutes to complete.
Questions will cover:
If you are completing your survey on paper, please note that questions relating to your overall well-being and personal experience of work during the COVID period are mandatory and should be completed for the response to count.
If you change your mind on any response, you can clearly cross out one tick and replace with a tick at the new answer.
Included on the survey are support links to the National Wellbeing Hub, the National Wellbeing Helpline For Staff and the Samaritans to promote support available to all health and social care staff, offering a range of resources to support your physical and mental health.
How the survey will be run
The survey will be run by Webropol using The NHS Scotland Employee Engagement IT Portal, the system used to run iMatter.
Webropol will distribute the survey to staff via an email link or SMS.
For paper copies, as a manager you will be able to access a PDF file via your iMatter login, to print then distribute paper copies to staff. If you require support in accessing the PDF file, please get in touch with the NHSGGC iMatter mailbox ([email protected]). Envelopes for returning paper copies will be available, and confirmation of where to collect these from will be available in due course.
Briefing and Resources
This briefing pack is available to support discussion about the survey in your team. The pack includes images you can use to promote the survey.
To help promote participation you can amend your email auto signature with one of these templates.
Reports will be available at National, Board and Directorate/HSCP level and published throughout October and November.
You will receive a copy of your Directorate/HSCP report and teams are encouraged to meet and review the report and plan/share actions with the wider Directorate/HSCP area.
Team level reports will not be available given the significant changes to working arrangements during the Covid-19 period.
For support and guidance regarding the Everyone Matters Pulse Survey, please contact:
Diana Hudson, iMatter Op Lead, email [email protected] or call 07890 596395
Chloe Cairns, iMatter Board Administrator, email [email protected] or call 07811 759583
You can also contact Diana or Chloe if you would like to share any personal stories about how you or your team were supported though the COVID period.