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Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.


What is Flexible Working?

NHS Greater Glasgow and Clyde being an employer committed to the principles of work/life balance, recognises that, as one of a range of options, flexible working arrangements gives employees some discretion in their starting and finishing times each day. The policy describes 3 types of flexible working:

  •          Flexi-time (see attached appendix 1);
  •          Self-rostering (see attached appendix 2);
  •          Annualised Hours (see attached appendix3

Am I entitled to make an application for Flexible Working?

Yes, if you have been continuously employed by the NHS for at least 26 weeks at the date of application; are not an agency/bank worker and you have not made any application to work flexibly during the previous 12 months. 

If I am eligible, what can I request?

You can submit an application for a change to the hours you work; a change to the times when you are required to work or a change to the place you are required to work. An acceptance of a request for flexible working will result in a permanent change to your terms and conditions of employment (unless otherwise agreed). You will have no right to revert back to the previous working pattern.

How do I make an application for Flexible Working?

All applications for flexible working must be made on the Flexible Working Application Form. The completed form should then be submitted to your line manager which will then be acknowledged in writing.

Are the any exemptions?

Yes, there are two exemptions to this: the procedure for employees returning from maternity or adoption leave who wish to job share is described in the job share policy, and the procedure for introducing annualised hours described within the annualised hours guidance. 

What happens next?

Your line manager will hold an initial meeting with you to discuss the application within 4 weeks of the date received. After the initial meeting your manager will inform you of their decision in writing within 2 weeks.If the request is accepted, your line manager will confirm this in writing, specifying the new working pattern and the date from which it will take effect. Your line manager will also complete a Notification of Change Form for the Payroll Department.

What if my application is unsuccessful?

Non-acceptance of an application for flexible working can only be for valid and objective service/operational reasons. Your line manager will confirm the reasons in writing to you following the initial meeting and will also provide details of the formal appeal procedure.

How do I appeal?

You can appeal against the decision to refuse your application by submitting a Notice of Appeal form to Human Resources within two weeks of receiving written confirmation that your application has not been successful. The notice of appeal must be dated and clearly set out the grounds of appeal. 

What is the appeal process?

A hearing will be held to discuss the appeal within two week of the appeal form being received by Human Resources. The appeal panel will consist of a senior manager who is at a more senior level than your line manager and Human Resources.Following the hearing you will be informed, in writing, of the outcome of your appeal within 2 weeks.

Am I entitled to be accompanied?

Yes, you are entitled to be accompanied by a trade union/professional organisation representative or accompanied by a fellow colleague, friend or relative not acting in a legal capacity at all stages of the process.

The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need guidance on this policy area.

Last Updated: 01 November 2016