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*UPDATED* Hospital visiting changes, home testing kits, Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.

Occupational Health Long Covid Service

What is the Long Covid Service ?

The Occupational Health Long Covid Service provides support, advice and rehabilitation for NHS Greater Glasgow & Clyde employees who continue to be affected by ongoing symptoms related to Covid-19 infection that have lasted more than 12 weeks  and impacts on their performance or attendance at work.

The Long Covid service is made up of: a specialist Physiotherapist, two Occupational therapists, an Occupational Health Nurse and a Psychologist with access to support from the wider Occupational Health team. The aim of the service is to support employees to improve their health, functional capabilities and quality of life, leading wherever possible to a return to work.

This may be through supporting employees to access self – management tools to assist in their understanding of their condition and aid their recovery, return to work advice and access to a rehabilitation treatment programme for those with more complex symptoms if they meet our inclusion criteria. Access to the service is currently through management referral.

We are based within the Occupational Health Service on the 6th Floor, West Glasgow ACH, Dalnair Street, Glasgow, G3 8SJ and can be contacted on 0141 201 0600.



HR Process:  

In line with the Long Covid HR support Process and as part of the Attendance Management discussions with the employee consideration should be given to submitting a management referral to Occupational Health where there has not been sufficient improvement in the employees Long Covid-19 symptoms to facilitate a return to work and they have been absent for more than 16 weeks.  Please note that not every employee who is absent will require a referral to OHS and this should be considered on a case by case basis.

Where a referral is required, this should be discussed with the employee prior to a management referral being submitted. At this point the Manager should also advise the employee that an assessment questionnaire will need completed by the employee and returned directly to Occupational Health before they can be accepted into the rehabilitation programme. The questionnaire helps the Long Covid multidisciplinary team to make decisions about how best to address each individual’s needs.

The assessment questionnaire is available via the link at the bottom of this page and can either be sent to the employee by their manager with instructions to complete and return directly to Occupational Health, or the employee can access directly  with instructions to return to [email protected]

 Management referrals should include all relevant information with regards to the employee’s COVID related absence and details of the following:

  • Confirmation of absence related to ongoing Covid-19 symptoms (even if provisional diagnosis) by GP/Hospital/specialist.
  • As much factual background information as known regarding history, symptoms reported and advice/treatment received to date (if known).
  • Any other relevant health matters which be impacting on recovery/return to work.
  • Details of any adjustments or support measures which have been considered prior to referral.


OHS referral should be sent to the HR Covid Support Team ([email protected]) who will check and approve the referral information before forwarding this to the Occupational Health Service for consideration.

Process once referred to OHS

The Occupational Health Service will consider an appointment with the Long Covid Team for further assessment, advice or treatment when a Management referral has been received.  

 An assessment questionnaire will be sent to the employee for completion and return to the Long Covid Service prior to an appointment being issued. This questionnaire will assist the team to make decisions about how best to address each individual’s needs. Once the employee has had their initial assessment further referrals to other members of the team for rehabilitation can proceed (if applicable). Initial assessment appointments are likely to be carried out by Telephone or remotely through Attend Anywhere at this time.

 Following a management referral OHS will provide an updated report to the employee, the manager and HR Representative regarding the outcome of the assessment, the employee’s fitness to work, any reasonable adjustments to be considered and a timescale for review (if applicable).

 Online Support and Self Management Links & Resources

Long-Covid involves a broad range of physical, cognitive, and psychological symptoms. The following links provide useful information and self-management advice.

NHS Greater Glasgow & Clyde NHS - Covid Care Booklet 

NHS Inform - Longer Term Effects (Long Covid)  Links to further information on fatigue, breathlessness, cough, pain, sleep, mood, anxiety, and return to work as well as Chest heart and stroke advice line. 

Your Covid Recovery   Sections on:  Breathlessness, fatigue, headache, mood, memory & concentration, palpitations, Musculoskeletal issues, voice and swallowing and chest pain 

Recovering from Covid-19 : Post Viral Fatigue & Conserving Energy How to conserve your energy, practical advice for people during and after covid 19

NHS Inform Self Help Guides on line tools and PDF’s self- help guides that can be down loaded on various Mental Health & Wellbeing topics including: Sleep problems, anxiety, depression, problem solving, chronic pain, PTSD, bereavement and self esteem. 

Mental Health & Wellbeing Audio Guides  on line tools and audio guides on various topics including -  low mood, anxiety, sleep problems, self-confidence, unhelpful thinking and breathing exercises for stress.

NHS Greater Glasgow & Clyde Staff Health one stop shop for all staff health issues 

Peer Support Groups 

Long Covid Support

 Self Help UK - Covid 19 Survivors Group 


Last Updated: 14 September 2021