Our quality commitment is to ensure that you receive the best health care possible today and that you are fully involved in the future of your health service.
We will introduce and demonstrate a range of tools and techniques to help you work through day-to-day challenges as well as think about longer term improvement objectives.
Learning Outcomes:
Understand the value of adopting a culture of improvement
Recognise a range of tools and techniques that support problem solving and decision making
Be ready to use a 6-step approach to problem solving
