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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Problem Solving and Decision Making

We will introduce and demonstrate a range of tools and techniques to help you work through day-to-day challenges as well as think about longer term improvement objectives.

Learning Outcomes

  • understand the value of adopting a culture of improvement
  • recognise a range of tools and techniques that support problem solving and decision making
  • be ready to use a 6-step approach to problem solving
Last Updated: 04 December 2018