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COVID-19 (Coronavirus info)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Communicating and Influencing

Effective communication and the ability to influence are foundational to good management of individuals and teams. We will introduce and explore the communication cycle and help you to reflect on your current practice. This will include 1-to-1 and team communication.

Learning Outcomes:

  • Understand the nature and importance of the communication process in workplace
  • Communication cycle and barriers to effective communication and how to remove barriers
  • Principles of effective communication, be able to assess your own effectiveness in communicating with others and influencing them
  • Be ready to use tools and techniques to support more effective communication
  • How to plan and assess a successful communication
  • Role of managers to deliver an effective communication cycle and employee voice
  • Know about NHSGGC organisational goals and values

 

Last Updated: 05 May 2022