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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Communicating and Influencing

Effective communication and the ability to influence are foundational to good management of individuals and teams.  We will introduce and explore the communication cycle and help you to reflect on your current practice.  This will include 1-to-1 and team communication.

Learning Outcomes

  • Understand the nature and importance of the communication process in the workplace
  • Understand the advantages and disadvantages of commonly used methods of communication
  • Be able to assess own effectiveness in communicating with and influencing others
  • Be ready to use tools and techniques to support more effective communication
  • Know about NHSGGC organisational goals and values

 

Last Updated: 04 December 2018