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Managing Conduct (People Management Module)

Course Overview:

Managers sometimes need to address conduct matters. This module will equip you to ensure that the underpinning principles of fairness, equality, reasonableness and justice are applied.

Learning Outcomes:

By the end of this module delegates will be able to,

  • identify the policy and supporting information on HR Connect
  • outline the manager’s responsibilities in relation to managing conduct
  • describe best practice
  • explain the range of responses available to manage employee conduct

Course Provider:

Human Resources and Learning and Education.

Who Should Attend:

Any manager in NHS Greater Glasgow and Clyde who has responsibility for managing NHSGGC staff in their teams.  This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.


Familiarity with the current policy, guidance notes and tools which are found here.

KSF Links:

  • C1 Communication
  • C6 Equality and Diversity
  • G6 People Management

Duration: 4 Hours


To ensure maximum impact of these modules we have introduced more extensive evaluation.

As part of the booking process you and your manager will be asked to consider your reasons for attending the module and how outcomes will be measured.  We will contact you and your manager approximately 10 weeks after the module to gather feedback on how your learning was applied.

Tutor Led Course:

New dates will be published by the end of November. Please register your interest by contacting Learning and Education and we will let you know about the new dates as soon as possible.

If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).