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Dignity at Work (People Management Module)

Course Overview:

The module will help you to ensure that everyone we come into contact with is treated with dignity and respect and that we foster a positive and dignified workplace culture.  You will also explore the courses of action open to members of staff who experience unacceptable or inappropriate behaviour and how we, as an organisation, aim to minimise the incidents of such behaviour occurring in the first place.

Learning Outcomes:

By the end of this module delegates will,

  • Know how to access HR Connect and be able to identify the Dignity at Work policy and supporting information
  • Know about the FTFT Organisational values including the way we work together ‘our behaviours’ information
  • Understand the difference between disrespectful behaviour, bullying and harassment and victimisation
  • Be able to outline the manager’s responsibilities in relation to ensuring everyone is treated with dignity and respect
  • Be able to explain the range of other actions available to anyone who experiences unacceptable or inappropriate behaviour (e.g.  Organisational Development support, coaching opportunities, L&E opportunities)

Course Provider:

Human Resources and Learning and Education.

Who should attend:

Any manager in NHS Greater Glasgow and Clyde who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.

Pre-requisites: 

Familiarity with the current policy, guidance notes and tools which are found here.

KSF Links:

  • C1 Communication
  • C6 Equality and Diversity
  • G6 People Management

Duration: 4 Hours

Evaluation:

To ensure maximum impact of these modules we have introduced more extensive evaluation.

As part of the booking process you and your manager will be asked to consider your reasons for attending the module and how outcomes will be measured.  We will contact you and your manager approximately 10 weeks after the module to gather feedback on how your learning was applied.

Tutor Led Course

To book a place on the course, please use the eESS Learner self-service facility.  From the Learner Home page, enter the course name in the box at the top of the page to see all available dates.  You can also use keywords to search for courses.  Remember to have your eESS user id and password available to access the system.

 

This module is currently under review in light of the Once for Scotland initiative which will result in new national polices for the NHS in Scotland.

Current policy information is available here.   You can also contact the HR Support and Advice Unit directly.

 

Guidance on how to search for Learning and Development on eESS OLM can be found here.

Full access to all Standard Operating Procedures and e-learning videos is available via: https://www.eess.nhs.scot.

 

If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).