This site uses cookies to store information on your computer. I'm fine with this Cookie information
Follow is on Twitter Like us on Facebook Follow us on Instagram
Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Communication Skills – Sage and Thyme Workshop – Foundation

Course overview:

The Sage and Thyme Workshop is based upon evidence relating to core communication skills, psychological assessment and support.  The three hour workshop, run by three facilitators, teaches up to 30 delegates on how to use a structured approach for getting in and out of a conversation with someone who is upset or distressed, while providing basic psychological support.  The workshop uses a mix of small group work, lectures and interactive rehearsals based on participant’s scenarios to teach and demonstrate a structure approach to noticing distress, hearing concerns and responding helpfully. 

In addition to the calendar sessions this training can also be delivered on request to teams or groups. 

Learning outcomes:

By the end of the workshop delegates should be able to:

  • Recognise the psychological needs of the patient
  • Communicate with the patient and provide general psychological support
  • As with any training you receive, the use of the information gained in this workshop will be subject to your professional skills and judgement.

Course provider:

Learning and Education Team

Who should attend:

All Staff Groups involved in direct patient care.


There are no prerequisites for this course.

Duration: 3 Hours

KSF Links:

  • C1 - Communication

  • C2 - Personal and People Development

  • C4 - Service Improvement

  • C5 - Quality

  • C6 - Equality and Diversity

  • G6 - People Management

Tutor Led Course:

To book a place, please click on the suitable link below. 

Bookings are made using self service system so if for any reason you find yourself unable to attend, please cancel your place via the link included in your confirmation email. 

12th February 20199:30 - 12:45, Room L2006, Level 2, Teaching and Learning Centre, Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow G51 4TF

6th March 2019, 9:30 - 12:45, Room W5 – 033, Level 11, Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow G51 4TF 

7th May 2019, 9:30 - 12:45, Lecture Theatre, Education Centre, Inverclyde Royal Hospital, Larkfield Road, Greenock, PA16 0XN

8th October 2019, 9:30 - 12:45, Room WS301, The Beatson West of Scotland Cancer Centre, Gartnavel General Hospital, Great Western Rd, Glasgow

4th December 2019, 9:30 - 12:45, Room L2, 018, TLC, Queen Elizabeth University Hospital, 1345 Govan Road, G51 4TF

If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).


An e-Learning option is not available for this topic via LearnPro. 

Links with other courses:

1 Day Intermediate and 2 Day Advanced Communication Skills training courses.

Last Updated: 18 December 2019