The training provides a structured evidence based approach to communication skills. This interactive day is facilitated by experienced trainers in communication and will include a variety of teaching techniques for example, scenario based group work, DVD skills exercises and interactive discussion. Participants are asked to bring examples of communication challenges, share their own experiences and explore the way the models and techniques used in the training will help improve practice.
By the end of the course delegates will have:
Learning and Education Team
Who should attend:
All Registered Nurses, AHPs (experienced band 5 and above) and Doctors who are involved in complex/difficult/necessary conversations with patients and families.
There are no prerequisites for this course.
Duration: 1 Day
C1 – Communication
C2 – Personal and People Development
C4 – Service Improvement
C5 – Quality
C6 – Equality and Diversity
G6 – People Management
Tutor Led Course:
To book a place, please click on the suitable link below.
Bookings are made using self service system so if for any reason you find yourself unable to attend, please cancel your place via the link included in your confirmation email.
28th February 2019, 9:00 - 16:30, Lecture Theatre 1 (MELT), Royal Alexandra Hospital, Corsebar Rd, Paisley PA2 9PN
24th April 2019, 9:00 - 16:30, Seminar Room WS5-033, Level 5, Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow G51 4TF (use core lift)
If you need any information on specific course content, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
An e-Learning option is not available for this topic via LearnPro.
Links with other courses:
2 Day Advanced Communication Skills training, Duty of Candour training (NES e-Learning module)