This site uses cookies to store information on your computer. I'm fine with this Cookie information
Follow is on Twitter Like us on Facebook Follow us on Instagram
Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Using virtual environments

Working in a virtual environment, such as MS Teams, presents challenges and opportunities.  If you’re thinking about using a virtual environment for education and training (along with other methods) then these resources will help.

 

There’s no substitute to hands-on experience so do your best to get familiar and confident with using MS Teams.  Init...

There’s no substitute to hands-on experience so do your best to get familiar and confident with using MS Teams.  Initially this will be in virtual meetings and individual chats.  You’ll probably start to share documents on screen and share files, create teams and channels. 

  1. Your first resource is the ‘Help’ feature built in to MS Teams. It provides a range of short videos demonstrating the main features of  the platform. This Microsoft support site also provides a wide range of videos detailing various Teams functions.
  2. NHSGGC eHealth run regular virtual training sessions detailed here (StaffNet page).
  3. This ‘Getting started with Teams’ guide produced by NES introduces MS Teams in the context of Office 365 and signposts a range of very useful hints and tips around the general use of the platform.
  4. NES has also provided these guides and resources, focusing on the use of MS Teams for training purposes, which includes an introduction to MS Teams, a guide to transferring face to face training online as well as dates of facilitation training sessions.

The following two examples provide valuable guidance, hints and tips on running virtual events.   Online Engageme...

The following two examples provide valuable guidance, hints and tips on running virtual events.

 

  1. Online Engagement: A guide to creating and running virtual meetings and events (published by the National Co-ordinating Centre for Public Engagement) offers a succinct yet rich guidance.
  2. Facilitating Virtually by Ken Blanchard provides a detailed and extensive guide to delivering a virtual session.

 

In addition to the MS Teams introduction and the basic principles set out above the following provides detailed guidance and instruction on how to use some of the key functions of MS Teams. The key is preparation (and practice).  Know what you want to do and why.  Provide clear instructions to delegates.  Take time to practice so that you are comfortable with the process.

Please note:

  • MS Teams is updated regularly by Microsoft. This means that some functions may change over time.
  • Slightly different versions of MS Teams have been made available so people may not have straightforward access to some of the features outlined below.

 

The development of comprehensive joining instructions is essential to ensure meeting material is provided in good ...

  • The development of comprehensive joining instructions is essential to ensure meeting material is provided in good time and to encourage delegates to check that they will be able to access the platform. This should include information about recording of the session (if required).
  • This series of short instructional videos takes you through the basics of using teams including, an introduction to teams and channels, setting up a session (using a channel), working with files, starting chats and calls, managing meetings.

Encourage delegates to call in at least five minutes before the session. You should be there at least 15 minutes be...

  • Encourage delegates to call in at least five minutes before the session. You should be there at least 15 minutes before to check everything is in place and to welcome the delegates.  If it is a large scale event, and you can’t personally welcome everyone, then sharing a welcome slide with some course information can reassure delegates that they’ve called in to the correct session.
  • This sample housekeeping document can be used (and amended) to reflect session-specific requirements and includes guidance on the using mute, hand raising and chat functions.

This short video demonstrates how you can share your desktop, a specific app, presentation, or any file. This vi...

  • This short video demonstrates how you can share your desktop, a specific app, presentation, or any file.
  • This video specifically demonstrates sharing PowerPoint slides.

Here’s how to conduct a quick poll – useful for single questions and can be repeated during a session.

Here’s how to conduct a quick poll – useful for single questions and can be repeated during a session.

Currently there is no dedicated break-out feature within MS Teams but a workaround can be used. Both of these videos ...

Currently there is no dedicated break-out feature within MS Teams but a workaround can be used. Both of these videos describe the workaround (please note that in your version the ’Meet Now’ icon may be located at the top right of the screen).

 

MS Teams is now widely in use across the Board for meetings and communication between services and other users.  It’s...

MS Teams is now widely in use across the Board for meetings and communication between services and other users.  It’s important that all staff adhere to Information Governance and Data Protection obligations when using Teams.  A short Information Governance guide to using Teams can be found here.

If you have any Information Governance enquiries relating to Teams or any other data protection matters please email [email protected].

Useful information on general standards and requirements (including accessibility, copyright and quality) can be found here.

You can download a list of attendees – but this must be done during the session.

You can download a list of attendees – but this must be done during the session.

 

 

Last Updated: 18 September 2020