This site uses cookies to store information on your computer. I'm fine with this Cookie information

Concerns & Complaints - Online

Please note, this area is in development & new training dates will be added later.


To search within this web page use 'Ctrl + F' then enter key words




Title Overview Provider Duration
Assertiveness This course is designed to help delegates to understand what assertiveness is, and when to use it.  Assertiveness can improve performance and help with the management of difficult people and situations.
45 Minutes
Working with Interpreters   Describes how to use an interpreter in a health setting both BSL and spoken language.  
30 Minutes




External Provider


Title Overview


Return to Communication Skills Framework Home