This site uses cookies to store information on your computer. I'm fine with this Cookie information

Clinical Communication - Online

 

Please note, this area is in development & new training dates will be added later.

 

To search within this web page use 'Ctrl + F' then enter key words

 

Title Overview Provider Duration
Assertiveness This course is designed to help delegates to understand what assertiveness is, and when to use it.  Assertiveness can improve performance and help with the management of difficult people and situations.
Learnpro
45 Minutes
Caring Together: Carer Awareness Training This module offers you the opportunity to explore the principles and practices of the NHSGGC Carers Pathway, how carers are identified, provided with relevant information and signposted to support. 
Acute Health Improvement Team
30 Minutes
Managing Conflict and Challenging Behaviour This course is suitable for staff who have minimal direct contact with patients or members of the public but may be exposed to occasional verbal abuse e.g. in reception areas where staff work behind desks or screens. This course focuses on risk assessment, self awareness, proactive service delivery and good communication skills. Access this training in the Specialist Subject section of LearnPro.
Learnpro
 
Working with Interpreters   Describes how to use an interpreter in a health setting both BSL and spoken language.  
Learnpro
30 Minutes

 

 

 

External Provider

 

Title Overview
Provider
Duration
       

 

Return to Communication Skills Framework Home