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*UPDATED* Hospital visiting changes, home testing kits, Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.

Manager Self Service

The introduction of eESS will be much more than a change of 'HR' systems - it will mean a fundamental change to working practices for everyone, particularly so for Self Service system.

All Line Managers (Band 6 or above) will have access to Manager Self Service and will be responsible for a approving/declining any requests submitted by employees.  Line Managers will manage transactions in relation to changes in employment and so much more! 

CLICK HERE FOR: eESS Quick Start Guide - Managers

Below is examples of what Managers can do (role dependent):

Manager Self Service

Approve/Decline requests via employee self service 

  • You can Approve, Reject, Return for Correction or Re-assign the request

Confirm Career Break

  • Once approved as per Career Break Policy

Change Cost Centre

  • Used in conjunction with “Change of Position” and “Change of Location”

Change Hours 

  • Once approved as per Flexible Working Policy

Change Location

  • Only complete if there is no other Change i.e. Band, position etc
  • Change of Position should be used if other changes required

Change Position

For Change due to promotion or move to another department

  • Releasing Manager completes transaction as per Change Position
  • Releasing Manager required to note first 4 digits of new post descriptor as this required for “Change of Cost Centre”
  • Grade Point – will be processed by Payroll in line with terms and conditions
  • Complete Change of Cost Centre
  • Enter the first 4 digits of new of new post descriptor into “Main Account Code” field.     
  • For Change or promotion within own Team
  • Record transaction as per Change Position – sections 1 - 3  
  • Releasing Manager to contact eESS Data Team to release staff member to new manager from effective date

Keeping in Touch Days

  • Maternity Leave

NHS Assets Issued

  • Security Pass. Parking Permit, IT hardware, phones, keys, uniforms etc

Complete Return to Work Interviews

  • Complete after each episode of absence

Terminate an Employee 

  • If employee leaving the Organisation and only has 1 position
  • For ease, please select Step by Step Guide for detailed process

Terminate an Employee

  • If employee has more than 1 position within the Organisation
  • For ease, please select Step by Step Guide for detailed process

View Employee Job information

  • Assignment Number, start date. Job, Band etc

Adoption Leave 

Maternity Leave 

Paternity Leave 


Step-by-Step Guides (DRAFT)

A number of step by step guides have been drafted to guide managers through some of the main transactions that require to be completed by eESS:

Agenda for Change (Trainee %'s)

Internal Transfer 

Medical and Dental (EPA's, banding, availability supplements)

Termination - Assignments 


Proxy Users 

In line with local arrangements there may be requirements to setup Proxy Users across NHS Greater Glasgow and Clyde (NHSGGC) for Manager Self Service.

 A proxy user is someone who will transact self-service functions on behalf of:

  • a line manager; or
  • peer employees
  • via self-service-based access.

 Proxy for Manager Self Service must be specifically requested to and setup from the eESS Support Team. This Guidance Note outlines the process for doing this and details the governance rules associated with Proxy Users: Proxy User Brief 


Useful Information


 Full access to all Employee Self Service Standard Operating Procedures and is available via:







Last Updated: 29 July 2019