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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.


Are you looking after someone when you are not at work?

If this is you, then you could be a carer. You may not identify yourself as a carer- you may see yourself as a partner, sister, brother, neighbour or friend and this relationship will not change. However in recognising yourself as a carer, this entitles you to certain rights and access to information and support, specifically for you as a carer that may assist you in your caring role. This may also be helpful for the person you care for.

Who is a carer?

The NHSGGC Special Leave policy defines Carer Leave as being required 'where employees are responsible for caring for a family member, dependent or close friend' and, as a result, 'work and home life can cause conflicting pressures.'


Many carers say they do have a good balance between caring and being able to do other things in life. However for some, trying to balance working life and caring can be stressful and can affect  health and wellbeing. 

“Research tells us that it is important to understand how caring can have an impact on wellbeing and to ensure that appropriate supports are put in place to maintain the health and wellbeing of the carer.”

We understand that it can be difficult at times to balance working life and being a carer. For this reason we want to recognise and value our staff who are carers and raise awareness of the help and support that is available.

Help and Support

If you do look after someone, support is at hand. This includes supportive NHS Greater Glasgow and Clyde Policies and local community based services dedicated to carers. Even if you do not need this help and support just now, it is good to know there are services out there should you need this in the future.

NHS Greater Glasgow and Clyde Policies:

Special Leave Policy

Flexible Working Policy

All policies are available on HR Connect

For further advice on HR policies, contact the HR Support and Advice Unit Telephone: 0141 278 2700 or email  [email protected]


Local Carer Support Services

There are dedicated support services across Greater Glasgow and Clyde area and further afield. These services provide practical and emotional support for you as a carer and they understand what it means to be a carer. The support these services provide can also help the person you look after. 

Here is what carers are saying about these services...



What do carer support services provide?

  • Practical information for you. They will let you know about your rights as a carer and what help and support is available for you.
  • Emotional support and a listening ear for you.
  • Access to training that will support you in your role as a carer.
  • Information about financial support that may be available for you or for the person you look after.
  • Information about how to access short breaks from providing care.

Contact us now for help and support 

Telephone: Carers Information Line 0141 353 6504

Email: [email protected]


or to find you local service on-line.

You can also drop in, call or email the Support & Information Service on the ground floor of the New Victoria and New Stobhill Hospitals and the Queen Elizabeth University Hospital.

Telephone: 0141 452 2387

Email: [email protected]


Health and Wellbeing information

There is a dedicated Staff Health page   which provides information and support for staff on a range of health topics and factors that can impact on our health, all in one site.

Support for Staff with Money Worries

In the current economic climate, many staff are experiencing money and debt problems, which can increase personal stress.  NHSGGC has a number of resources to support staff.

The NHSGGC Money Management Guide covers money advice and affordable credit options for staff including the NHS Credit Union.

The ‘Help for You’ leaflet can also be used for staff experiencing money difficulties and copies can be left in staff informal meeting areas and notice boards.

Other sources of information:

Carers Scotland

Care Info Scotland

On-line peer support

Mental Health

Childcare Voucher Scheme

As at October 2018, staff were no longer able to join Fideliti Childcare Scheme (current providers for NHS GGC) but you are able to join the new Tax-Free Childcare Scheme (TFC) via Childcare Choices:

Fideliti Childcare Vouchers -

Tax Free Childcare Voucher Update


On behalf of Carer Positive (Scotland), please consider completing the below survey to help inform the additional care provided during the coronavirus pandemic. Please see below for details (closing date is 27th September 2020):


Help us share the new Carers Scotland survey
Caring Behind Closed Doors: 6 Months On

It is estimated that there could now be as many as 1.1 million people in Scotland caring unpaid for a loved one who is older, disabled, or seriously ill during the Coronavirus pandemic.

We know that it has been an especially difficult time for family carers, with the majority having to provide more care during the pandemic; on average 10 additional hours a week. With many face-to-face day services still closed or limited because of Covid, some families are caring round the clock without a break.

It’s thanks to carers sharing their personal experiences with Carers Scotland that we are able to explain to politicians and policy makers the challenges they face. Now as we head in to winter, six months on from the Coronavirus outbreak, we need to do this again to find out what is going on with carers and to try to ensure that their needs are met.

By filling in our survey ‘Caring Behind Closed Doors: 6 months on’ unpaid carers in Scotland can help inform the UK’s most comprehensive study into experiences of looking after a loved one during the Coronavirus crisis.  The survey link is:

With a Scottish Government plan for social care reform currently in the making, it has never been more important for unpaid carers to share their experiences. We would be most grateful if you could share this with your carer employees so we can get the best response possible. The closing date for the survey is Sunday 27th September.