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*UPDATED* Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions in place.

Hospital Travel Cost

You may be entitled to help with necessary travel costs to and from hospital if you receive NHS treatment under the care of a consultant and have a low income or receive certain benefits or credits. 

For more details please see the NHS Scotland leaflet HCS1 - A quick guide to help with health costs.

You can download a copy of the leaflet from the Scottish Government website  

Alternatively, you can telephone the NHS Helpline on 0800 224488 (Monday to Friday, 8am to 6pm).

If you want to find out how to travel to the hospital please call Traveline on 0871 200 2233 or see


Travel Costs
Patients can claim their travel costs if they receive , Income support, Universal Credit, Income related Employment & Support Allowance, Income based Jobseekers Allowance, Guaranteed Pension Credit, named on a valid NHS Tax Credit Exemption Certificate, named on a valid NHS Exemption Certificate (HC2). Asylum Registration Card

• Patients must bring proof of entitlement dated within 3 months of the appointment, (or most recent appropriate letter)
• The tickets for all your journeys will be required as evidence.
• We can reimburse a mileage rate for patients using their car.
• In some cases the travelling costs of an escort can be claimed.
• We will not reimburse taxi fares.
• Only the cheapest form of transport can be paid.
• All patients travelling from the Highlands & Islands are entitled to claim some or all of their travel costs.

Inpatients - Please ask your nurse for further information

Outpatients - Please ask staff for further information or directions to the cash office

Last Updated: 22 November 2019