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*UPDATED* Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions in place.

Information for Staff

For Staff:

The following documents provide help and guidance to ensure you are familiar with supporting patients and their relatives and friends to receive 'virtual visit' (video calls) and how to do this safely and efficiently at all times.

  1. Standard Operating Procedure for use of the 'virtual visiting' iPads.  Please check this regularly as Covid-19 Guidance is updated and new additions are added.
  2. Guide to using FaceTime
  3. Guide to set up an email account
  4. Guide to using Skype 
  5. Guide to using Skype, if people are using their own device
  6. Guide to using Zoom
  7. Guide to using Zoom, if people are using their own device
  8. Guide to using vCreate 
  9. Guide to using Communication Support Tools and a video for Interpreter Now
  10. Guide for virtual visits in critical care units 
  11. Summary of iPad Virtual Visiting Apps and Icons

If you need additional support or guidance on any of the above information, please complete the form, populate the patient related fields with N/A, choose 'I would like to send a typed message.....' for Question 4, and use the last question to let us know what you need help with.  Be sure to include contact information including a phone number and if possible an email address.

Last Updated: 06 April 2021