This site uses cookies to store information on your computer. I'm fine with this Cookie information
Follow is on Twitter Like us on Facebook Follow us on Instagram
Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Person Centred Virtual Visiting

During the outbreak of COVID-19, it is unfortunately necessary to restrict hospital visiting. During this time we are providing a Person Centred Virtual Visiting service, where patients who do not have a phone or tablet of their own can use a hospital iPad to video call the people who matter to them.

This page contains resources to support this service provision during the outbreak of COVID-19:

For patients

If you would like to video call your friend or family member, please ask to speak to the nurse in charge of the ward you are in. Alternatively you can email [email protected].

We are keen to hear about your experiences of this service. Please complete the short survey available here. Please note that we may use your feedback for publicity, in addition to improving the service - if you would prefer us not to do so, please state in the evaluation form.

For family members

If you would like to video call someone in hospital, and the patient does not have their own phone or tablet, please email [email protected], or speak to the ward directly, and we can arrange a video call for you.

If emailing us, please include:

  • the patient's full name
  • ward and hospital site
  • which app you would prefer to use for the call (FaceTime, Skype or Zoom)
  • your username/ contact details for that app.

 

Please note that in the majority of situations it will not be appropriate for you to record this call. If you are unsure, please speak to ward staff first for advice.

We are keen to hear about your experiences of this service. Please complete the short survey available here. Please note that we may use your feedback for publicity, in addition to improving the service - if you would prefer us not to do so, please state in the evaluation form.

Alternatively, if you would like to give a message to a patient, please email [email protected], or speak to the ward directly, and we can pass this on for you. Please note that unfortunately we cannot pass on video messages from relatives to patients.

For staff

We are keen to hear about your experiences of this service. Please complete the short survey available here. Please note that we may use your feedback for publicity, in addition to improving the service - if you would prefer us not to do so, please state in the evaluation form.