People coming to see friends and loved ones in the Vale of Leven Hospital will enjoy more flexible visiting hours, thanks to a new approach by NHS Glasgow and Greater Clyde.
NHSGGC is embracing a person centred visiting approach across hospitals to enhance patient wellbeing and recovery as part of its tailored individual care model - ‘Person Centred Visiting’ (PCV).
Visiting will no longer be restricted to specific times but rather planned around the wishes of individual patients and families. This will enable patients to decide when and for how long families and friends are able to visit. The approach aims to ensure patients are able to stay connected to the people that matter most in their lives.
While the focus is on removing visiting time restrictions altogether, there will still be managed processes in place to ensure the privacy and dignity of all patients is respected at all times, and local guidelines are being developed in line with this.
Thanks to the new approach, wards have already noticed that communication between staff, patients and relatives has improved and there are more opportunities for the team to gather information to help deliver effective and safe person centred care.
Margaret O’Rourke, Clinical Services Manager and Lead Nurse said: “It is really important for patients to stay in contact with family and friends over the duration of their stay and we recognise the role they play in that person’s recovery.
“We hope that our Person Centred Visiting approach will support recovery and enhance the overall in-patient experience for our patients, by involving their carers and families.”
Visit our Person Centre Visiting page for more information.