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*UPDATED* Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions in place.

Answering Your Questions

Statement from Jane Grant, Chief Executive, NHS Greater Glasgow and Clyde

We know that some families have concerns about protecting their children from infection while at the Queen Elizabeth University Hospital and the Royal Hospital for Children. I am truly sorry that parents remain concerned and I am absolutely committed to ensuring families are provided with the information they need and deserve.

Bringing together information and background to the issues is part of this determination which is underpinned by our NHS Values, particularly ‘openness, honesty and responsibility’.

The Chairman and I have recently met some of the families affected. This was really helpful in terms of understanding what we need to do to address their concerns and what we need to think about for the future. The families told us they found it really helpful too so I would encourage any parent who remains concerned about the quality of care their child has received to contact me directly to arrange a meeting.

We have also published the responses to questions raised by the families of children treated at the Royal Hospital for Children and Queen Elizabeth University Hospital.

To continue to improve how we engage with families we are working with Professor Craig White who has been appointed by the Cabinet Secretary as point of liaison with families.

The Cabinet Secretary for Health, Jeanne Freeman MSP, has appointed an Oversight Board, chaired by Professor Fiona McQueen, Chief Nursing Officer, to ensure appropriate governance is in place to increase public confidence in infection control and in our engagement with families.

We welcome the additional support offered and are committed to working closely with the Scottish Government to implement any recommended additional changes and enhancements across infection control and associated engagement.

Since the move to Ward 6A and 4B in September 2018, infection rates have been similar to other Scottish paediatric units.  This unit is the only one in Scotland that carries out allergenic bone marrow transplants for children that are so sick they need a whole bone marrow transplant.  Our dedicated colleagues on Ward 6A offer exceptional care that is always patient-centred and they have been entirely committed throughout this difficult period to ensuring the safety and quality of care of the children.

To support them to continue to offer this care we have fully tested the water supply and ward surfaces in Ward 6A and also reviewed individual infections and found no links between individual infections and no source of infections in the ward.

Families should be reassured that infection rates at present are within expected levels and the hospital is safe.

I am confident that the improvements we have already started, both to the building and to our processes, will help to reassure our communities that the Queen Elizabeth University Hospital and Royal Hospital for Children are safe, and that NHSGGC staff are determined to provide the best care possible, both for our children and for anyone who needs our services.

On behalf of myself, the Board and the Chairman I would like to acknowledge our thanks to all staff who have worked so hard throughout this difficult time and have continued to provide excellent care to children and families.

These pages are a resource for parents and carers and will continue to be updated and enhanced through ongoing engagement with parents and carers.

If you have any questions or if you have suggestions regarding further content to be included on these pages, please contact us using the email address:

[email protected]

Last Updated: 28 January 2020