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Every inpatient ward will have access to an iPad so patients can keep in touch with friends and family, if they don’t have a phone or tablet of their own. For more information please access our Person Centred Virtual Visiting service.
Address:
1345 Govan Road
Govan
G51 4TF
Glasgow
Telephone: 0141 201 1100
Click on a ward name for more details
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Renal Acuity Ward
Hospital visiting restrictions now in place
Level 4 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 4 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
This ward is split into two. One half is used for Haematology (Diseases of the Blood) and the other half is for Renal Assessment & Day Area.
Hospital visiting restrictions now in place
Level 4 Bute Lift & Stair
Haematology and Renal Assessment & Day Unit (Ward 4C) is on your Right.
Find your way here from the main entrance (PDF map)
Renal Services
Hospital visiting restrictions now in place
Level 4 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Rheumatology Ward
Hospital visiting restrictions now in place
Level 5 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
General Medical
Hospital visiting restrictions now in place
Level 5 Arran Lift & Stair
Communicable Diseases
Hospital visiting restrictions now in place
Level 5 Bute Lift & Stair
Hospital visiting restrictions now in place
Level 5 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
General Medical
Hospital visiting restrictions now in place
Level 6 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 6 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 6 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Cardiology
Hospital visiting restrictions now in place
Level 6 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 7 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Respiratory
Hospital visiting restrictions now in place
Level 7 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Respiratory
Hospital visiting restrictions now in place
Level 7 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Respiratory
Hospital visiting restrictions now in place
Level 7 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 8 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 8 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 8 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 8 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 9 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
General Surgical
Hospital visiting restrictions now in place
Level 9 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
General Surgical.
Hospital visiting restrictions now in place
Level 9 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 9 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Hospital visiting restrictions now in place
Level 10 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 10 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 10 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 11 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Ear, Nose, Throat (ENT)
Hospital visiting restrictions now in place
Level 11 Arran Lift & Stair
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 11 Bute Lift & Stair
Find your way here from the main entrance (PDF map)
Vascular / General Medicine
Hospital visiting restrictions now in place
Level 11 Bute Lift & Stair
Orthopaedics
Hospital visiting restrictions now in place
Level 2
Follow the signs to Atrium
Take Arran (Lift & Stair) to Level 2
Exit Arran (Lift & Stair) at Level 2
Turn Right
Ward 2A is straight ahead on your Left
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Find your way here from the main entrance (PDF map)
Go to Institute of Neurosciences
Go to the Langlands Unit (Medicine for the Elderly)
First Floor, Bute
24 hours
Loading map
Accident and Emergency - entrance from Langlands Drive, opposite Car Park 3.
All other departments - please use main entrance on Hospital Boulevard. Nearest Car Parks 1&2
Use tabs for information on wards, location and services/departments available.
A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.
The Queen Elizabeth University Hospital has been designed to make it easy for you to get to your destination. There are touch screen information points and barcode self check-in points. The friendly faces of our guiding volunteers are here to help. Landmark artworks at key points throughout the hospital make it simple to get around.
As an outpatient you can check in using the letter we sent you when you arrive – like at the airport. Scan in your hospital letter at one of the scanning check-in points. Confirm your details and you’ll be directed where to go next. It’s an easy system to use but if you prefer one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.
We understand the importance of encouraging and supporting people to stay connected to the people that matter most in their lives whilst they are in hospital.
In line with this Person Centred Visiting is being introduced. This means:
- We have no set visiting times
- Please discuss with the person you are visiting and staff when it would be good for you to be here
- We will always welcome and encourage your involvement and support
- Sometimes we may need to ask you to leave the ward temporarily, to ensure privacy, safety, space and rest for patients
If you have any questions please just ask. Please click for more information on Person Centred Visiting.
There are four wards on each level: A, B, C and D. Wards A and B are accessed by the lifts sign posted as Arran on the ground floor; and wards C and D are accessed by the lifts sign posted as Bute. These lifts use smart technology to get you to the ward you want as quickly as possible. You press the button panel outside the lift and it will direct you to the best lift for you. All you need to do next is to get inside the lift and it will take you to the correct floor. There are no buttons inside the lift.
Click on a service name for more details
Entrance from Langlands Drive (opposite Car Park 3).
A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.
This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.
If you think that someone's life is at risk you should call 999 right away.
You can attend your local Minor Injury Unit (MIU) to get urgent care for a minor injury including sprains, burns and simple fractures. MIUs are run by highly experienced Emergency Nurse Practitioners who will assess and either treat a minor injury or, if they find a more serious problem, arrange for you to be transferred elsewhere.
Children with serious illnesses and injuries who are less than one year of age should be taken to the Royal Hospital for Children, Govan, Glasgow. Children from one year on should either go to your designated A&E department or to the Royal Hospital for Children.
You can find out more about which conditions may be seen and treated more quickly elsewhere from our Know who to turn to pages.
This is a smoke free hospital campus.
24 hours
Level 0 - Entrance from Langlands Drive (opposite Car Park 3)
Level 0
Follow the signs to Atrium
Pass Bute (Lift & Stair)
Turn Right into a corridor
Turn Left
Acute Receiving Outpatients Clinic is on your Right
Find your way here from the main entrance (PDF map)
The Aroma Café will provide a range of hot and cold snacks and beverages. All profits made by the café - wholly owned by the NHS - will be reinvested in the NHS and the café will be staffed by NHS employees.
Key features of the café will include:
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Follow the signs to Atrium
Take Arran (Lift & Stair) to Level 1
Exit Arran (Lift & Stair) at Level 1
Turn Right
Café is straight ahead on your Right
Find your way here from the main entrance (PDF map)
Audiology Department is located on the first floor
Patients should check in at room 114
Room 114
Separate facilities for baby feeding and nappy changes are available in the Atrium, Level 0
A Welcome for Breastfeeding Families at NHSGGC
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Level 0
Atrium
Find your way here from the main entrance (PDF map)
Level 0
Find your way here from the main entrance (PDF map)
South Glasgow Biochemistry - The department of Biochemistry is based at the Queen Elizabeth University Hospital on Level 1 of the Laboratory Medicine and Facilities Management Building.
The Main laboratory contact number is : 0141 354 9060 (89060 for use within the hospital). An auto-attendant system is in operation to route your call more effectively. As of Monday 1st October, the answer service for Biochemistry has changed. The number of options available for this number has been reduced from 5 to 4. Please listen carefully to the new message which will direct you as follow:
1) All results and add on tests, press 1
2) Information on all sample requirements, press 2
3) For advice on Blood Gas or Blood Glucose analysers, press 3
4) For interpretation of results, clinical advice and emergency requests, press 4
The main service hours are 9am to 5pm Monday to Friday, 9am to 12.30pm Saturday, Sunday.
Public holidays (9am to 5pm Mon-Fri only for satellite
Blood Sciences Lab at New Victoria ACH).
Outwith these hours a reduced analytical service is provided.
Hospital visiting restrictions now in place
The Bone Marrow Transplant service is located in Ward 4B.
For further information click on Wards & Visiting.
Level 0
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Level 0
Find your way here from the main entrance (PDF map)
Hospital visiting restrictions now in place
Level 2
Exit Bute (Lift & Stair) at Level 2
Turn Left
The Dialysis Centre is straight ahead
Find your way here from the main entrance (PDF map)
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Follow the signs to Atrium
Pass Bute (Lift & Stair)
Turn Right into a corridor
Turn Left
Discharge Lounge is on your Left
Find your way here from the main entrance (PDF map)
Find your way here from the main entrance (PDF map)
Follow the signs to Atrium
Take Arran (Lift & Stair icons) to Level 2
Exit Arran (Lift & Stair icon) at Level 2
Turn Left
Endoscopy is straight ahead on your Right
Find your way here from the main entrance (PDF map)
Queen Elizabeth University Hospitals
Postal Address: Laboratory Medicines Building Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow G51 4TF
Telephone:
General Enquiries: 0141 354 9100
Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 1100
Service Hours
Routine Service: 09:00 - 17:00 Monday to Friday
Weekend Service: 09:00 - 13:00 Saturday and Sunday
Out of Hours Service: 17:00 to 09:00 Monday to Friday, 13:00 to 09:00 Saturday and Sunday
Hospital visiting restrictions now in place
Haemato-Oncology is based in ward 4C and is part of the Haematology Ward. It also sits in Ward B7 of the Beatson West of Scotland Cancer Centre based with the Gartnavel Campus.
Patient information on imaging tests and procedures across NHSGGC is available here.
Location address:Postal Address:
Department of Immunology
1st Floor, Laboratory Medicine & Facilities Management Building
Queen Elizabeth University Hospital
Govan Road
Glasgow
G51 4TF
Enquiries: 0141 347 8872 or ext 68872
Normal Laboratory Working Hours: 0850 to 1650 Monday to Friday
Postal Address:
Glasgow Neuroimmunology Laboratory
(as above)
Laboratory Enquiries: Tel: 0141 354 9010/9023
Email: [email protected] or [email protected]
The laboratory operates the following opening times: Monday to Friday 8.30am until 5pm (Please Note: There is NO out of hours service available)
The West of Scotland Centre for Genomic Medicine is based at the Queen Elizabeth University Hospital.
Laboratory Services are located on Level 2B and the Clinical Genetics Service is located on Level 2A of the Laboratory Medicine and Facilities Management Building.
The Main contact number is 0141 354 9300 (internal 59300), choose 1 for Clinical Genetics and 2 for Laboratory Genetics.
A limited service will be provided on public holidays except for Christmas Day and New Years Day when the department is closed.
For laboratory enquiries please contact Duty Scientist at :- [email protected] or telephone 0141 354 9300 (internal 59300)
Find out more at the Laboratory Genetics webpage.
The West of Scotland Centre for Genomic Medicine is based at the Queen Elizabeth University Hospital.
Laboratory Services are located on Level 2B and the Clinical Genetics Service is located on Level 2A of the Laboratory Medicine and Facilities Management Building.
The Main contact number is 0141 354 9300 (internal 59300), choose 1 for Clinical Genetics and 2 for Laboratory Genetics.
A limited service will be provided on public holidays except for Christmas Day and New Years Day when the department is closed.
For laboratory enquiries please contact Duty Scientist at :- [email protected] or telephone 0141 354 9300 (internal 59300)
Find out more at the Laboratory Genetics webpage.
Opening hours:The laboratory opening hours are: Monday - Friday :- 8.30am - 5.00pm
The Living Donor Transplant Coordinators are a team of specialist renal nurses. Our job is to thoroughly assess anyone who wishes to consider living kidney donation and to support them through the process.
We are more than happy to be contacted by anybody who would like further information regarding living kidney donation using the contact details on this page.
A successful kidney transplant offers the best treatment for kidney failure and a living donor transplant can offer the best outcomes. The Living Donor Transplant Coordinators are based at the Queen Elizabeth University Hospital. They are a team of specialist nurses whose job is to assess and support potential living kidney donors throughout the whole process.
For further information on living donation, please see the Organ Donation Scotland website https://www.organdonationscotland.org/tell-me-about-living-donation
If you would like to discuss anything further or be considered as a living donor, please get in touch the team using the contact details below.
Level 1
Medical Day Unit (Waiting Area E)
Follow the signs to Atrium
Take Bute (Lift & Stair icons) to Level 1
Exit Bute (Lift & Stair icon) at Level 1
Medical Day Unit (Waiting Area E) is straight ahead on your Left
Find your way here from the main entrance (PDF map)
South Sector Laboratory
The department is located on the 4th Floor of the Laboratory Medicine and Facilities Management Building.
Microbiology Department
Queen Elizabeth University Hospital
1345 Govan Road
Glasgow
G51 4TF
Tel: 0141 354 9132
Nuclear medicine is a medical specialty involving the application of radioactive substances in the diagnosis and treatment of disease.
Location address:
Follow the signs to Atrium
Take Arran (Lift & Stair) to Level 1
Exit Arran (Lift & Stair) at Level 1
Turn Left
Nuclear Medicine is straight ahead
Find your way here from the main entrance (PDF map)
Level 0
Therapies (Waiting Area A) is in front of you to the left of the Main Entrance
Find your way here from the main entrance (PDF map)
Our Orthotics Service provides assessment of the whole body for biomechanical problems. If appropriate we may prescribe, measure, fit and review an Orthosis. This is a body worn device which may also be called a ‘brace’ or ‘splint’.
Outpatient check-in
If you are attending as an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but, if you prefer, one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.
The Pathology Department is located mainly on level 3 with some facilities also on level 2.
The Mortuary is located mainly on level 0 with some facilities also on level 1.
Both are located at the Laboratory Medicine & Facilities Management Building at Queen Elizabeth University Hospital.
Pathology Service Hours:
Normal working hours: Monday to Friday - 9:00 to 17:00
Out of hours (Saturday / Public Holidays) - 08:00 – 12:00
Receipt and handling or specimens from late vans - 17:00 – 19:00
The department is closed on Christmas Day and New Years Day
Mortuary Service Hours:
The Main Mortuary facility at QEUH is open 24 hours 7 days per week for receipt of the deceased. Viewings are by appointment only.
Normal working day (Mon – Fri).
Services Hours for the following satellite sites:
Glasgow Royal Infirmary: Gartnavel General Hospital; Royal Alexandra Hospital, Vale of Leven - Normal working day (Mon – Fri).
Inverclyde Royal Hospital - Normal working day (Mon – Fri) 10:00 – 14:00
For anyone coming to the hospital, whether as a patient or visitor.
The Support and Information Service provides:
These services can help you understand and manage your condition.
Please drop in to see what is on offer or give the staff a call.
Open Monday to Friday, closed during public holidays.
Patient / Visitor Information, Health Information Centres
Level 0
Find your way here from the main entrance (PDF map)
Follow the signs to Atrium
Take Arran (Lift & Stair icons) to Level 2
Exit Arran (Lift & Stair icon) at Level 2
Turn Right
Phototherapy is on your Left
Find your way here from the main entrance (PDF map)
Level 0
Therapies (Waiting Area A) is in front of you to the left of the Main Entrance
Find your way here from the main entrance (PDF map)
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Level 1
Follow the signs to Atrium
Take Arran (Lift & Stair) to Level 1
Exit Arran (Lift & Stair) at Level 1
Turn Right
Restaurant is straight ahead on your Left
Find your way here from the main entrance (PDF map)
The Same Day Admission unit is a facility for surgical patients to arrive on the day of their operation.
Level 2
Follow the signs to Atrium
Take Arran (Lift & Stair) to Level 2
Exit Arran (Lift & Stair) at Level 2
Turn Left and Left again
Same Day Admission Unit is straight ahead on your Right
Find your way here from the main entrance (PDF map)
The Newborn Screening Laboratory is part of the West of Scotland Genetic Services and is based at Level 2, Laboratory Medicine of the Queen Elizabeth University Hospital.
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Self Check in kiosk, Atrium, Level 0
Volunteers will be on hand to assist with self check in if required.
If you are attending as an outpatient you can check in when you arrive, using the letter we sent you - just like at an airport.
Scan your letter at one of the scanning check in points, confirm your details and you'll be shown on screen where to go next.
When you arrive at your outpatient waiting room keep an eye on the screen - it will call you to your clinic room.
There are retail units stocking a range of soft drinks, snacks, sweets, magazines, newspapers, cards, gifts and sundries.
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Level 0
Atrium
The Healthcare Chaplains for The Queen Elizabeth University Hospital can be contacted on 0141 452 3221 / 0.
The Sanctuary is on level 1, next to Bute (Lift and Stair) and is open at all times for patients, visitors and staff. It is a peaceful, intimate space for meditation, reflection and prayer. It is designed to be inclusive of all faiths and beliefs and a range of spiritual and religious resources are available (including an ablutions room.)
The Chaplains’ Offices are next to the Sanctuary.
The Chaplaincy Service delivers spiritual and religious care to all people. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Healthcare Chaplains do this by being attentive to the patient’s story, looking for sources of strength and resilience, valuing the person and what is most important to them. Religious care can be a crucial aspect of this. Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups.
Please visit our web page for more information on the Spiritual Care and Healthcare Chaplaincy Service.
If you have a general enquiry you can email us on [email protected] and our patient leaflet can be accessed here NHSGGC Spiritual Care Team Patient Leaflet 2019.
An NHS Healthcare Chaplain is always on-call and ward staff can arrange for them to be paged. A Roman Catholic Priest is also available at all times.
Contact Tel: 0141 452 3221 / 0Follow the signs to Atrium
Take Bute (Lift & Stair) to Level 1
Exit Bute (Lift & Stair) at Level 1
Sanctuary Entrance is next to Bute (Lift & Stair)
Find your way here from the main entrance (PDF map)
For anyone coming to the hospital, whether as a patient or visitor.
The Support and Information Service provides:
These services can help you understand and manage your condition.
Please drop in to see what is on offer or give the staff a call.
Open Monday to Friday, closed during public holidays.
Patient / Visitor Information, Health Information Centres
General Tel: 0141 452 2387
Level 0
Find your way here from the main entrance (PDF map)
Contact the Travel Office for queries regarding patient travel expenses.
Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.
Location address:Level 0
Find your way here from the main entrance (PDF map)
Go to WestMARC wheelchair and seating service
Copyright 2021 NHSGGC
