Wards & Visiting

Click on a ward name for more details

Department / WardTelephone

Acute Receiving Unit/Ward 1 - Respiratory 0141 452 2346

Opening hours:

We have open visiting until 9.30pm.

Contact Tel: 0141 452 2346
Location address:

Level 0

Follow the signs to Atrium

Pass Arran (Lift & Stair)

Walk towards X-Ray / Imaging 

Turn Left into a corridor

Turn Right 

Acute Receiving Unit is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Acute Receiving Unit/Ward 2 - General Medicine 0141 452 2348

Opening hours:

We have open visiting until 9.30pm.

Contact Tel: 0141 452 2348
Location address:

Level 0

Follow the signs to Atrium

Pass Arran (Lift & Stair)

Walk towards X-Ray / Imaging 

Turn Left into a corridor

Turn Right 

Acute Receiving Unit is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Acute Receiving Unit/Ward 3 - Gastroenterelogy 0141 452 2303

Opening hours:

We have open visiting until 9.30pm.

Contact Tel: 0141 452 2303
Location address:

Level 0

Follow the signs to Atrium

Pass Arran (Lift & Stair)

Walk towards X-Ray / Imaging 

Turn Left into a corridor

Turn Right 

Acute Receiving Unit is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Acute Receiving Unit/Ward 4 - Medicine for the Elderly 0141 452 2351

Opening hours:

We have open visiting until 9.30pm.

Contact Tel: 0141 452 2351
Location address:

Level 0

Follow the signs to Atrium

Pass Arran (Lift & Stair)

Walk towards X-Ray / Imaging 

Turn Left into a corridor

Turn Right 

Acute Receiving Unit is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Acute Receiving Unit/Ward 5 - Surgical 0141 452 2316

Opening hours:

We have open visiting until 9.30pm.

Contact Tel: 0141 452 2316
Location address:

Level 0

Follow the signs to Atrium

Pass Arran (Lift & Stair)

Walk towards X-Ray / Imaging 

Turn Left into a corridor

Turn Right 

Acute Receiving Unit is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Critical Care and Coronary Care Unit/Ward

Opening hours:

We have open visiting until 9.30pm. .

Information for all visitors

Location address:

Follow the signs to Atrium

Take Bute (Lift & Stair icons) to Level 1

Exit Bute (Lift & Stair icon) at Level 1

Turn Right and Right again

Turn Left into the corridor

Critical Care & Coronary Care is straight ahead 

Find your way here from the main entrance (PDF map)

Immediate Assessment Unit/Ward 0141 452 2338

Opening hours:

We have open visiting until 9.30pm.

Contact Tel: 0141 452 2338
Location address:

Level 0

Follow the signs to Atrium

Pass Arran (Lift & Stair)

Walk towards X-Ray / Imaging 

Turn Left into a corridor

Turn Right 

Acute Receiving Unit is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Intensive Care Unit/Ward

Opening hours:

As our patients are critically unwell visiting can be flexible depending on the individual patient. Please speak to the staff.

Information for all visitors

Location address:

Follow the signs to Atrium

Take Bute (Lift & Stair icons) to Level 1

Exit Bute (Lift & Stair icon) at Level 1

Turn Right and Right again

Turn Left into the corridor

Critical Care is straight ahead 

Medical High Dependency Unit/Ward

Opening hours:

As our patients are critically unwell visiting can be flexible depending on the individual patient. Please speak to the staff.

Surgical High Dependency Unit/Ward

Opening hours:

As our patients are critically unwell visiting can be flexible depending on the individual patient. Please speak to the staff.

Ward 1C - Hyper Acute Stroke 0141 452 3230

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 3230
Location address:

Find your way here from the main entrance (PDF map)

Ward 2A - Dermatology 0141 452 3750

Dermatology

 

 

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are
7.30 – 8.30am for breakfast
12.00 – 1.00pm for lunch
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 3750
Location address:

Level 2

Follow the signs to Atrium

Take Arran (Lift & Stair) to Level 2

Exit Arran (Lift & Stair) at Level 2

Turn Right

Ward 2A is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Ward 4A - Renal Acuity 0141 452 2410

Renal Acuity Ward

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2410
Location address:

Level 4 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 4B - Frailty 0141 452 2430

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

 

Contact Tel: 0141 452 2430
Location address:

Level 4 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 4C - Renal Assessment & Day Area 0141 452 2401

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

 

General Tel: 0141 452 2401
Location address:

Level 4 Bute Lift & Stair

Renal Assessment & Day Unit (Ward 4C) is on your Right 

Find your way here from the main entrance (PDF map)

Ward 4D - Renal Medicine 0141 452 2421

Renal Services

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

 

Contact Tel: 0141 452 2421
Location address:

Level 4 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 5A - Diabetes 0141 452 2450

Rheumatology Ward

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

 

Contact Tel: 0141 452 2450
Location address:

Level 5 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 5B - Diabetes 0141 452 2480

General Medical

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2480
Location address:

Level 5 Arran Lift & Stair

Ward 5C - Communicable Diseases 0141 452 2470

Communicable Diseases

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2470
Location address:

Level 5 Bute Lift & Stair

Ward 5D - General Medical 0141 452 2460

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2460
Location address:

Level 5 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 6A - Rheumatology 0141 452 2500

General Medical

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2500
Location address:

 Level 6 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 6B - Rheumatology 0141 452 2530

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Opening hours:

 

 

Contact Tel: 0141 452 2530
Location address:

 Level 6 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 6C - Cardiology 0141 452 2520

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2520
Location address:

Level 6 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 6D - Cardiology 0141 452 2510

Cardiology

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2510
Location address:

Level 6 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 7A - Respiratory 0141 452 2550

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Opening hours:

Flexible visiting arrangements in most hospital wards are between: -

1.30pm and 8.30pm Please note visitors do not need to stay for the full length of time.

More information on visiting

Contact Tel: 0141 452 2550
Location address:

Level 7 Arran Lift & Stair 

Find your way here from the main entrance (PDF map)

Ward 7B - Respiratory 0141 452 2580

Respiratory

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2580
Location address:

Level 7 Arran Lift & Stair 

Find your way here from the main entrance (PDF map)

Ward 7C - Respiratory 0141 452 2570

Respiratory

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2570
Location address:

Level 7 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 7D - Respiratory 0141 452 2560

Respiratory

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2560
Location address:

Level 7 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 8A - Medicine for the Elderly / General Medical 0141 452 2600

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Opening hours:

Flexible visiting arrangements in most hospital wards are between: -

1.30pm and 8.30pm Please note visitors do not need to stay for the full length of time.

More information on visiting

Contact Tel: 0141 452 2600
Location address:

Level 8 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 8B - Gastroenterolgy 0141 452 2630

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

ng

Contact Tel: 0141 452 2630
Location address:

Level 8 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 8C - Gastroenterology 0141 452 2620

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Opening hours:

Flexible visiting arrangements in most hospital wards are between: -

1.30pm and 8.30pm Please note visitors do not need to stay for the full length of time.

More information on visiting

Contact Tel: 0141 452 2620
Location address:

Level 8 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 8D - Gastroenterology 0141 452 2610

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2610
Location address:

Level 8 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 9A - General Surgical 0141 452 2650

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2650
Location address:

Level 9 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 9B - General Surgical 0141 452 2680

General Surgical

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2680
Location address:

Level 9 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 9C - General Surgical 0141 452 2670

General Surgical.

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2670
Location address:

Level 9 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 9D - General Surgical 0141 452 2660

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2660
Location address:

Level 9 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 10A - Orthopaedics 0141 452 2700

Orthopaedics

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2700
Location address:

Level 10 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 10B - Orthopaedics 0141 452 2730

Orthopaedics

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2730
Location address:

Level 10 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 10C - Orthopaedics 0141 452 2720

Orthopaedics

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2720
Location address:

Level 10 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 10D - Orthopaedics 0141 452 2710

Orthopaedics

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2710
Location address:

Level 10 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 11A - Vascular 0141 452 2750

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2750
Location address:

Level 11 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 11B - ENT 0141 452 2780

Ear, Nose, Throat (ENT)

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2780
Location address:

Level 11 Arran Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 11C - Urology 0141 452 2770

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2770
Location address:

Level 11 Bute Lift & Stair

Find your way here from the main entrance (PDF map)

Ward 11D - Vascular / General Medicine 0141 452 2760

Vascular / General Medicine

Opening hours:

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Mealtimes

Approximate mealtimes are 
7.30 – 8.30am for breakfast 
12.00 – 1.00pm for lunch 
5.00 – 6.00pm for the evening meal

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

More information on visiting

Contact Tel: 0141 452 2760
Location address:

Level 11 Bute Lift & Stair

Wards - Institute of Neurosciences 0141 201 1100

Go to Institute of Neurosciences

Contact Tel: 0141 201 1100

Wards - Langlands Unit 0141 201 1100

Go to the Langlands Unit (Medicine for the Elderly)

Contact Tel: 0141 201 1100

Wards - Maternity Unit 0141 201 1100

Go to Maternity Unit wards 

Contact Tel: 0141 201 1100

Accident and Emergency - entrance from Langlands Drive, opposite Car Park 3.

All other departments - please use main entrance on Hospital Boulevard. Nearest Car Parks 1&2

Use tabs for information on wards, location and services/departments available. 

• Coming to Hospital - patient information
• Information for visitors
• Find out more about this hospital

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

Getting around

The Queen Elizabeth University Hospital has been designed to make it easy for you to get to your destination. There are touch screen information points and barcode self check-in points. The friendly faces of our guiding volunteers are here to help. Landmark artworks at key points throughout the hospital make it simple to get around.

Outpatient check-in

As an outpatient you can check in using the letter we sent you when you arrive – like at the airport. Scan in your hospital letter at one of the scanning check-in points. Confirm your details and you’ll be directed where to go next. It’s an easy system to use but if you prefer one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.

Visiting

We aim to balance the benefits of our patients spending time with family, carers and friends with their need to rest. Our staff also need to manage clinical areas safely and effectively. In the single room/general ward areas in the restrictions on visiting hours no longer apply. This provides open visiting until 9.30 pm. This means a quieter environment overnight and allows visitors to return home at a reasonable hour. A flexible approach will be taken. Alternative arrangements can be made with the nurse in charge if appropriate.

Lift system

There are four wards on each level: A, B, C and D. Wards A and B are accessed by the lifts sign posted as Arran on the ground floor; and wards C and D are accessed by the lifts sign posted as Bute. These lifts use smart technology to get you to the ward you want as quickly as possible. You press the button panel outside the lift and it will direct you to the best lift for you. All you need to do next is to get inside the lift and it will take you to the correct floor. There are no buttons inside the lift.

Services

Click on a service name for more details

ServiceTel

Accident and Emergency Department (A&E)

Entrance from Langlands Drive (opposite Car Park 3).

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.

If you think that someone's life is at risk you should call 999 right away.

You can attend your local Minor Injury Unit (MIU) to get urgent care for a minor injury including sprains, burns and simple fractures. MIUs are run by highly experienced Emergency Nurse Practitioners who will assess and either treat a minor injury or, if they find a more serious problem, arrange for you to be transferred elsewhere.

Children with serious illnesses and injuries who are less than one year of age should be taken to the Royal Hospital for Children, Govan, Glasgow. Children from one year on should either go to your designated A&E department or to the Royal Hospital for Children.

You can find out more about which conditions may be seen and treated more quickly elsewhere from our Know who to turn to pages.

This is a smoke free hospital campus.

Opening hours:

24 hours

Location name: Langlands Drive
Location address:

Level 0 -  Entrance  from Langlands Drive (opposite Car Park 3)

Campus map (PDF)

Acute Receiving Outpatients Clinic Tel: 0141 452 2310

Level 0

Follow the signs to Atrium

Pass Bute (Lift & Stair)

Turn Right into a corridor

Turn Left

Acute Receiving Outpatients Clinic is on your Right 

Contact Tel: 0141 452 2310
Location address:

Find your way here from the main entrance (PDF map)

Aroma Café Level 1

The Aroma Café will provide a range of hot and cold snacks and beverages.  All profits made by the café - wholly owned by the NHS - will be reinvested in the NHS and the café will be staffed by NHS employees.

Key features of the café will include: 

• Fifty per cent of products with lower fat, sugar and salt
• Catering staff developing and testing healthy recipes
• Coffee ethically sourced with 100 per cent traceability to farmers who will benefit from a price 150 per cent higher than the Fairtrade price.
  
  
  
  

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Follow the signs to Atrium

Take Arran (Lift & Stair) to Level 1

Exit Arran (Lift & Stair) at Level 1

Turn Right

Café is straight ahead on your Right 

Find your way here from the main entrance (PDF map)

Audiology Tel: 0141 452 3152

Audiology Department is located on the first floor

Patients should check in at room 114

Audiology Department Contact Tel: 0141 452 3152
Location address:

Room 114

Baby feeding and Nappy change

Separate facilities for baby feeding and nappy changes are available in the Atrium, Level 0

A Welcome for Breastfeeding Families at NHSGGC

• Breastfeeding will be regarded as the normal way to feed babies and young children
• Mothers will be enabled and supported to feed their infants in all public NHS Greater Glasgow and Clyde areas
• Comfortable facilities will be made available for mothers who prefer privacy
• Signs in all public areas of NHS Greater Glasgow and Clyde will inform users of this policy
• If you need support or help to breastfeed while using the hospital please speak to a member of staff

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Level 0

Atrium

Find your way here from the main entrance (PDF map)

Bereavement Service Tel: 0141 452 2390

Contact Tel: 0141 452 2390
Location address:

Level 0

Find your way here from the main entrance (PDF map)

Biochemistry Tel: 0141 354 9060

South Glasgow Biochemistry - The department of Biochemistry is based at the Queen Elizabeth University Hospital on Level 1 of the  Laboratory Medicine and Facilities Management Building.

The Main laboratory contact  number is : 0141 354 9060 (89060 for use within the hospital). An auto-attendant system is in operation to route your call more effectively. As of Monday 1st October, the answer service for Biochemistry has changed. The number of options available for this number has been reduced from 5 to 4. Please listen carefully to the new message which will direct you as follow:

1) All results and add on tests, press 1 

2) Information on all sample requirements, press 2 

3) For advice on Blood Gas or Blood Glucose analysers, press 3 

4) For interpretation of results, clinical advice and  emergency requests, press 4 

 

 

Opening hours:

The main service hours are 9am to 5pm Monday to Friday, 9am to 12.30pm Saturday, Sunday.

Public holidays (9am to 5pm Mon-Fri only for satellite

Blood Sciences Lab at New Victoria ACH).

Outwith these hours a reduced analytical service is provided. 

 

General Tel: 0141 354 9060

Cardiac Rehabilitation

Location address:

Level 0

Cash Withdrawal (ATM)

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Level 0

Find your way here from the main entrance (PDF map)

Day Surgery

Day Surgery Unit

Dermatology

Dermatology Service Opening hours:

Flexible visiting arrangements in most hospital wards are between: -

1.30pm and 8.30pm Please note visitors do not need to stay for the full length of time.

More information on visiting

Dialysis Centre

Location address:

Level 2

Exit Bute (Lift & Stair) at Level 2

Turn Left

The Dialysis Centre is straight ahead 

Find your way here from the main entrance (PDF map)

Discharge Lounge

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Follow the signs to Atrium

Pass Bute (Lift & Stair)

Turn Right into a corridor

Turn Left 

Discharge Lounge is on your Left  

Find your way here from the main entrance (PDF map)

Endoscopy

Find your way here from the main entrance (PDF map)

Location address:

Follow the signs to Atrium

Take Arran (Lift & Stair icons) to Level 2

Exit Arran (Lift & Stair icon) at Level 2

Turn Left

Endoscopy is straight ahead on your Right 

Find your way here from the main entrance (PDF map)

Haematology and Blood Transfusion Tel: 0141 354 9100

Queen Elizabeth University Hospitals
Postal Address: Laboratory Medicines Building Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow G51 4TF

Telephone:
General Enquiries: 0141 354 9100

Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 1100

 

Opening hours:

Service Hours
Routine Service: 09:00 - 17:00 Monday to Friday

Weekend Service: 09:00 - 13:00 Saturday and Sunday

Out of Hours Service: 17:00 to 09:00 Monday to Friday, 13:00 to 09:00 Saturday and Sunday

General Tel: 0141 354 9100

Imaging (X-ray, CT, MRI, Ultrasound)

• Diagnostic imaging at this hospital
• Imaging at the Institute of Neurological Sciences

Patient information on imaging tests and procedures across NHSGGC is available here.

Location address:

• Level 0 Find your way here from the main entrance (PDF map)
• Level 1 Find your way here from the main entrance (PDF map)

Immunology and Neuroimmunology Tel: 0141 347 8872 (Immunology) / 0141 354 9010/9023 (Neuroimmunology)

Postal Address:

Department of Immunology
1st Floor, Laboratory Medicine & Facilities Management Building
Queen Elizabeth University Hospital
Govan Road
Glasgow
G51 4TF

Enquiries: 0141 347 8872 or ext 68872

Normal Laboratory Working Hours: 0850 to 1650 Monday to Friday

Postal Address:

Glasgow Neuroimmunology Laboratory
(as above)

Laboratory Enquiries: Tel: 0141 354 9010/9023

Email: [email protected] or [email protected]

The laboratory operates the following opening times: Monday to Friday 8.30am until 5pm (Please Note: There is NO out of hours service available)

General Tel: 0141 347 8872 (Immunology) / 0141 354 9010/9023 (Neuroimmunology)

Laboratory Genetics Tel: 0141 354 9300

The West of Scotland Centre for Genomic Medicine is based at the Queen Elizabeth University Hospital.

Laboratory Services are located on Level 2B and the Clinical Genetics Service is located on Level 2A of the Laboratory Medicine and Facilities Management Building. 

The Main contact number is 0141 354 9300 (internal 59300), choose 1 for Clinical Genetics and 2 for Laboratory Genetics.

A limited service will be provided on public holidays except for Christmas Day and New Years Day when the department is closed.

For laboratory enquiries please contact Duty Scientist at :- [email protected]  or telephone 0141 354 9300 (internal 59300)

Find out more at the Laboratory Genetics webpage. 

The West of Scotland Centre for Genomic Medicine is based at the Queen Elizabeth University Hospital.

Laboratory Services are located on Level 2B and the Clinical Genetics Service is located on Level 2A of the Laboratory Medicine and Facilities Management Building. 

The Main contact number is 0141 354 9300 (internal 59300), choose 1 for Clinical Genetics and 2 for Laboratory Genetics.

A limited service will be provided on public holidays except for Christmas Day and New Years Day when the department is closed.

For laboratory enquiries please contact Duty Scientist at :- [email protected]  or telephone 0141 354 9300 (internal 59300)

Find out more at the Laboratory Genetics webpage. 

Opening hours:

The laboratory opening hours are:   Monday -  Friday :-  8.30am  -  5.00pm

General Tel: 0141 354 9300

Living Kidney Donation Tel: 0141 451 6199 / 0141 451 6200

The Living Donor Transplant Coordinators are a team of specialist renal nurses. Our job is to thoroughly assess anyone who wishes to consider living kidney donation and to support them through the process.

We are more than happy to be contacted by anybody who would like further information regarding living kidney donation using the contact details on this page.

A successful kidney transplant offers the best treatment for kidney failure and a living donor transplant can offer the best outcomes. The Living Donor Transplant Coordinators are based at the Queen Elizabeth University Hospital. They are a team of specialist nurses whose job is to assess and support potential living kidney donors throughout the whole process.

For further information on living donation, please see the Organ Donation Scotland website https://www.organdonationscotland.org/tell-me-about-living-donation

If you would like to discuss anything further or be considered as a living donor, please get in touch the team using the contact details below.

• Tel: 0141 451 6199 / 0141 451 6200
• E-mail: [email protected]

General Tel: 0141 451 6199 / 0141 451 6200

Medical Day Unit

Location address:

Level 1

Medical Day Unit (Waiting Area E)

Follow the signs to Atrium

Take Bute (Lift & Stair icons) to Level 1

Exit Bute (Lift & Stair icon) at Level 1

Medical Day Unit (Waiting Area E) is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Microbiology and Virology Tel: 0141 354 9132

South Sector Laboratory

The department is located on the 4th Floor of the Laboratory Medicine and Facilities Management Building.

Microbiology Department

Queen Elizabeth University Hospital

1345 Govan Road

Glasgow

G51 4TF

Tel: 0141 354 9132

General Tel: 0141 354 9132

Nuclear Medicine

 

 

Nuclear medicine is a medical specialty involving the application of radioactive substances in the diagnosis and treatment of disease.

Location address:

 

Follow the signs to Atrium

 

Take Arran (Lift & Stair) to Level 1

 

Exit Arran (Lift & Stair) at Level 1

 

Turn Left

 

Nuclear Medicine is straight ahead 

Find your way here from the main entrance (PDF map)

Occupational Therapy

Occupational Therapy Location address:

Level 0

Therapies (Waiting Area A) is in front of you to the left of the Main Entrance

Find your way here from the main entrance (PDF map)

Orthotics

Our Orthotics Service provides assessment of the whole body for biomechanical problems. If appropriate we may prescribe, measure, fit and review an Orthosis. This is a body worn device which may also be called a ‘brace’ or ‘splint’.

 

Out of Hours GP Service Tel: 111

When your GP surgery is closed, and you’re too ill to wait until it re-opens, you should contact the GP Out-of-Hours Service by calling NHS 24 on 111.

When you call NHS24, you will be put through to a health professional who will ask you about your symptoms and arrange for you to see a GP if necessary.

The out-of-hours GP may either call out to see you or you may be asked to attend the primary care emergency centre where the out-of-hours GPs service is based.

Please do not attend a primary care emergency centre without calling NHS 24 first.

 

www.nhs24.com

The NHS Greater Glasgow and Clyde out-of-hours service provides GP services to all practices in Glasgow and Clyde out-of-hours (when your doctor's surgery is closed)

Call NHS 24 on 111 now if you are unwell and need to talk to someone before your GP or dental practice reopens. This is your fastest way to the right care in the right place.

You will get advice depending on your symptoms. This could be managing symptoms at home, or visiting your local pharmacy. You might need to see an on-call doctor or other health professional. If you need to see a doctor immediately NHS 24 will arrange this for you.

Visit the NHS24 website:

• www.nhs24.com
• Other languages - NHS 24 and 111

Please do not attend the out-of-hours service without calling NHS 24 first on 111. This could delay your care.

Advice on how to choose the right option for your condition - and when to access essential services, day and night, all year round is here.

Contact Tel: 111

Outpatient Department

Outpatient check-in

If you are attending as an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but, if you prefer, one of our friendly volunteers will be happy to help.  When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.

Outpatient Department

Pathology and Mortuary Tel: 0141 354 9500 (Pathology) / 0141 354 9357 (Mortuary)

The Pathology Department is located mainly on level 3 with some facilities also on level 2.

The Mortuary is located mainly on level 0 with some facilities also on level 1.

Both are located at the Laboratory Medicine & Facilities Management Building at Queen Elizabeth University Hospital.

Opening hours:

Pathology Service Hours:

Normal working hours: Monday to Friday - 9:00 to 17:00

Out of hours (Saturday / Public Holidays) - 08:00 – 12:00

Receipt and handling or specimens from late vans - 17:00 – 19:00

The department is closed on Christmas Day and New Years Day

Mortuary Service Hours:

The Main Mortuary facility at QEUH is open 24 hours 7 days per week for receipt of the deceased. Viewings are by appointment only.

Normal working day (Mon – Fri).

Services Hours for the following satellite sites:

Glasgow Royal Infirmary: Gartnavel General Hospital; Royal Alexandra Hospital, Vale of Leven - Normal working day (Mon – Fri).

Inverclyde Royal Hospital - Normal working day (Mon – Fri) 10:00 – 14:00

 

General Tel: 0141 354 9500 (Pathology) / 0141 354 9357 (Mortuary)

Patient Liaison

For anyone coming to the hospital, whether as a patient or visitor.

The Support and Information Service provides:

• Up-to-date health information.
• Support with understanding medical jargon.
• A person to talk to who understands the Health Service and health issues.
• Practical support with issues like transport, money, literacy, and smoking.

These services can help you understand and manage your condition.

Please drop in to see what is on offer or give the staff a call.

• We cannot give you the type of medical advice you would get from a doctor or other health professional.

Open Monday to Friday, closed during public holidays.

Patient / Visitor Information, Health Information Centres

 

 

Pharmacy

Pharmacy Location address:

Level 0

Find your way here from the main entrance (PDF map)

Phototherapy

Outpatient Department Location address:

Follow the signs to Atrium

Take Arran (Lift & Stair icons) to Level 2

Exit Arran (Lift & Stair icon) at Level 2

Turn Right

Phototherapy is on your Left 

Find your way here from the main entrance (PDF map)

Physiotherapy

Physiotherapy Location address:

Level 0

Therapies (Waiting Area A) is in front of you to the left of the Main Entrance

Find your way here from the main entrance (PDF map)

Rehabilitation

Restaurant

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Level 1

Follow the signs to Atrium

Take Arran (Lift & Stair) to Level 1

Exit Arran (Lift & Stair) at Level 1

Turn Right

Restaurant  is straight ahead on your Left 

Find your way here from the main entrance (PDF map)

Same Day Admission Unit

The Same Day Admission unit is a facility for surgical patients to arrive on the day of their operation.

Location address:

Level 2

Follow the signs to Atrium

Take Arran (Lift & Stair) to Level 2

Exit Arran (Lift & Stair) at Level 2

Turn Left and Left again

Same Day Admission Unit is straight ahead on your Right 

Find your way here from the main entrance (PDF map)

Scottish Newborn Screening Laboratory Tel: 0141 354 9277

The Newborn Screening Laboratory is part of the West of Scotland Genetic Services and is based at Level 2, Laboratory Medicine of the Queen Elizabeth University Hospital.

General Tel: 0141 354 9277

Self Check In Kiosks

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Self Check in kiosk, Atrium, Level 0

Volunteers will be on hand to assist with self check in if required.

If you are attending as an outpatient you can check in when you arrive, using the letter we sent you - just like at an airport.

Scan your letter at one of the scanning check in points, confirm your details and you'll be shown on screen where to go next.  

When you arrive at your outpatient waiting room keep an eye on the screen - it will call you to your clinic room.

Shops/Retail

There are retail units stocking a range of soft drinks, snacks, sweets, magazines, newspapers, cards, gifts and sundries.

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Level 0

Atrium

Spiritual Care - Sanctuary Tel: 0141 452 3221 / 0

The Healthcare Chaplains for The Queen Elizabeth University Hospital can be contacted on 0141 452 3221 / 0.

 

The Sanctuary is on level 1, next to Bute (Lift and Stair) and is open at all times for patients, visitors and staff.  It is a peaceful, intimate space for meditation, reflection and prayer.  It is designed to be inclusive of all faiths and beliefs and a range of spiritual and religious resources are available (including an ablutions room.)

 

The Chaplains’ Offices are next to the Sanctuary.

 

The Chaplaincy Service delivers spiritual and religious care to all people.  Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss.  Healthcare Chaplains do this by being attentive to the patient’s story, looking for sources of strength and resilience, valuing the person and what is most important to them. Religious care can be a crucial aspect of this.  Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups.

 

Please visit our web page for more information on the Spiritual Care and Healthcare Chaplaincy Service.

If you have a general  enquiry you can email us on [email protected]s.uk and our patient leaflet can be accessed here NHSGGC Spiritual Care Team Patient Leaflet 2019.

An NHS Healthcare Chaplain is always on-call and ward staff can arrange for them to be paged.  A Roman Catholic Priest is also available at all times.

Contact Tel: 0141 452 3221 / 0
Location address:

Follow the signs to Atrium

Take Bute (Lift & Stair) to Level 1

Exit Bute (Lift & Stair) at Level 1

Sanctuary Entrance is next to Bute (Lift & Stair) 

Find your way here from the main entrance (PDF map)

Stoma Care Tel: 0141 451 6000 / 5999

Stoma Care Service General Tel: 0141 451 6000 / 5999

Support and Information Service Tel: 0141 452 2387

For anyone coming to the hospital, whether as a patient or visitor.

The Support and Information Service provides:

• Up-to-date health information.
• Support with understanding medical jargon.
• A person to talk to who understands the Health Service and health issues.
• Practical support with issues like transport, money, literacy, and smoking.

These services can help you understand and manage your condition.

Please drop in to see what is on offer or give the staff a call.

• We cannot give you the type of medical advice you would get from a doctor or other health professional.

Open Monday to Friday, closed during public holidays.

Patient / Visitor Information, Health Information Centres

 

 

General Tel: 0141 452 2387
Web : http://www.nhsggc.org.uk/patients-and-visitors/support-and-information-services/support-and-information-service/ Email : [email protected]
Location address:

Level 0

Find your way here from the main entrance (PDF map)

Travel Office

Contact the Travel Office for queries regarding patient travel expenses.

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Level 0

Find your way here from the main entrance (PDF map)

WestMARC

Go to WestMARC wheelchair and seating service

Wheelchair provision, support and repairs. Web : http://www.nhsggc.org.uk/westmarc