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*UPDATED* Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions in place.

Your Discharge or Transfer from Hospital

What is a discharge lounge

When being discharged or transferred from hospital, the discharge lounge is a comfortable, friendly environment for all patients to wait for their medication, family or transportation. It is located with easy access to car parks and an outside parking area for stress-free patient pick up.

By transferring patients to the discharge lounge, we can free-up bed space allowing sick patients from A&E departments to move into the vacant beds.

View our Discharge Lounge video here >

What to expect

To make your visit as comfortable as possible, the nursing staff will provide all the care required during your stay in the discharge lounge. You will be offered tea, coffee, biscuits and sandwiches during your time there and special diets can be accommodated if required.

Your friends or relatives are more than welcome to wait with you until it is time for your discharge or transfer.

What to expect on the day of your discharge or transfer

  • Porters will collect you and your belongings from the ward and take you to the discharge lounge
  • You will wait in the discharge lounge for any medication required, and for your family/carer/friends to collect you
  • If for medical reasons you require ambulance transport, ward staff will arrange this for you before you come to the discharge lounge. (Due to space restrictions within the ambulance, we ask that you take no more than 1 bag)
  • Our nursing team, in the discharge lounge, will liaise with transport and pharmacy to minimise your wait and keep you informed of progress.

What you have to do 

  • It is important that you or the ward staff let your family/carer/friends know you will be discharged from the Discharge Lounge and not the ward
  • If you are travelling by ambulance, make sure you send excess baggage home with family/carer/friends prior to your discharge or transfer 
  • Make sure you have arranged keys or access to your home before your discharge
  • Please speak to the staff looking after you or the Senior Charge Nurse/Nurse-in-Charge of the ward if you have any questions or concerns about being discharged from hospital.

View our Discharge Lounge video here >


There are discharge lounges located in:

General hospital information Discharge lounge information Discharge lounge video

General hospital information Discharge lounge information

General hospital information Discharge lounge information

Last Updated: 20 August 2019