Routinely in hospital mealtimes take place at the following times (approximately):
• Breakfast from 7:30-8:30am
• Lunch from 12:00- 1.00pm
• Dinner from 5.00-6.00pm
Mealtimes are an important part of the daily routine and this means, as far as possible, non–essential activity is stopped during this time to allow staff to focus on supporting, encouraging and helping patients to eat and drink.
At home, people often eat in the presence of a family member and that should be no different whilst they are in hospital. Staff should no longer routinely ask visitors to leave the ward or not visit during mealtimes as they can play an important role in encouraging patients to eat a little bit more. On occasions, to ensure hot food can be given out safely it may be necessary to ask visitors to temporarily step outside whilst meals are given out.
Your mealtime experience is important to us
If you would like to tell us anything about your meals, including your likes and dislike please speak to Nursing staff as soon as possible. The sooner we understand your needs then the sooner we can contact the catering team who will be happy to help.
We regularly ask for feedback about our meal service. From time to time we may ask you to complete a questionnaire.
If you would prefer you can use the feedback form in the Information about Food and Health in Hospital leaflet to tell us anything about your meals during your stay. A copy of the leaflet will be available from Nursing staff if you have not already received one.
If you require this information in an accessible format, such as large print or braille, or in a community language, please ask ward staff.
Help and assistance with eating
Nursing staff will check to see if you require help with eating and drinking. From just checking that you are managing, helping you to cut up food and open packets or they will stay with you to help you eat and drink.
In some wards we have ward volunteers who can make your mealtime experience easier and more comfortable by making sure you have everything you need from condiments to the right cutlery and can even spend time socialising with you.