Patients attending the Ophthalmology (eyes) department at Gartnavel General Hospital are very aware of just how busy inpatient, day care and outpatient services are.
But they are also highly praising of the team spirit and helpful attentive staff who make this integrated service tick over like clockwork.
Margaret Gray and Mary Clark are senior charge nurses nominated for their precision in co-ordinating inpatient and outpatient services and working in real harmony together.
The nomination highlighted their efforts to lead their respective teams and to train staff well. Their leadership and training is clearly making a real difference to patients – some of whom require to attend over periods of several years. One commented: “It’s a lovely atmosphere in the department, staff are happy at their work.”
Both Margaret and Mary agreed: “It really is a team effort by all staff in both units who help provide a good integrated service to all patients.
“It is lovely to hear the patients are happy with the service we provide and we are delighted to accept this award and share it with all the staff involved. Every member of staff in the department deserves the credit.”
Below: Margaret and colleague Mary, receive their award from the Cabinet Secretary.