Our quality commitment is to ensure that you receive the best health care possible today and that you are fully involved in the future of your health service.
The Vale of Leven MIU only treats patients aged 1 and over for minor injuries. The Unit DOES NOT treat babies less than 1 year old. It also does not treat illnesses. Do not attend the MIU if your baby is less than 1 or if you or your child are ill. If you are unsure about where to go in an emergency, contact NHS24 on 111.
Address:
Main Street G83 0UA
Alexandria
West Dunbartonshire
General Medicine / Lomond Ward - 2nd Floor Maternity Block
01389 817365 / 817321
Opening hours:
Flexible visiting Monday to Sunday, between 11.00am and 8.30pm.
Approximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal.
We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.
The unit is staffed by doctors and nurses at all times of the day and night, 24 hours a day / 7 days a week and assesses and treats most medical emergencies in adults aged 14 years and above.
Chest pain, Heart attacks, Strokes
Asthma and ANY breathing problems
Collapses, epilepsy
Diabetes related problems
Overdoses
Allergic reactions
Some patients may require transfer to another hospital if their clinical need requires it
General Tel: Tel 01389 817325
Medicine for the Elderly - Arden Unit, Ward 15
01389 817215
Opening hours:
Flexible visiting Monday to Sunday, between 11.00am and 8.30pm.
Approximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal.
We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times.
However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.
Approximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal.
We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.
The Vale of Leven Hospital serves a population of approximately 78,000 within the constituency of Dumbartonshire and is only about 30 minutes from Glasgow. The hospital provides a range of services including inpatient beds, general medicine, women’s health, orthopaedics, maternity services and a Minor Injuries Unit.
The 'Vision for the Vale', NHSGGC's proposals for the future development of the Vale of Leven Hospital were approved by the Cabinet Secretary for Health and Wellbeing on 16th July 2009.
You can read NHSGGC's and the Cabinet Secretary for Health and Wellbeing's statements here.
There is a weekly anticoagulation clinic at the Vale of Leven Hospital. This runs on a Thursday morning from the Dermatology Department. For more information please call : 0141 232 0800
The Audiology Service is run closely with its ENT colleagues within the Greater Glasgow and Clyde area. The Audiologist carries out a range of tests on adults and children to determine the presence, nature and extent of hearing loss and balance disorders, enabling accurate clinical diagnosis in a range of hearing related conditions.
A further role includes the long term management and rehabilitation of the hearing impaired and those with tinnitus many of whom require the support of hearing aids/communication equipment and counselling with respect to their hearing loss or tinnitus.
Audiology Department
Opening hours:
Hearing aid repairs are appointment only. Clinics are run Monday to Friday. Please use the phone or email contacts given and we can arrange for advice and support on any queries you may have concerning your hearing aid or your hearing.
A satellite clinic is sometimes run from the outpatients department in the Victoria Infirmary in Helensburgh. Please carefully check your appointment letters for the location of your appointment.
A full postal service with fast turnaround is available for batteries and hearing aid repairs.
Some local services are available for battery supply. This service is available in the following health centres.
Cardiac Rehabilitation at the Vale of Leven Hospital has a range of services, delivered through clinics.
Patients are referred to us for Post MI Surgery and Cardiac device implantation patients, as well as GP referrals and appointments with our Heart Failure liaison nurse.
We also provide exercise classes based in the hospital and in the community. For more information, please contact the Cardiac Rehabilitation Sister on 01389 817408
Equipment management services are available on site during core hours.
General Tel: 01389 817249
Community Maternity Unit Tel: Click to expand
The Vale of Leven Community Maternity Unit offers a range of services designed to ensure that women receive as much of their maternity care in their local areas as possible.
We have a telephone number for women to make an appointment with a midwife as soon as they know they are pregnant.
The number is0141 347 8422
We urge all mums-to-be, even those with children already, to book into your local maternity services by week 12 of your pregnancy.
Opening hours:
Midwives are available at the unit 24 hours a day for advice or information 01389 817232
Early Pregnancy Services are available: Monday – Friday 9-5 – 01389 817411
Day Care Services are available Monday – Friday 9-5 - 01389 817232
General Tel: Click to expand
Haematology and Blood Transfusion Tel: 01389 817518
Vale of Leven Hospital Postal Address: Main Street, Alexandria, G83 0UA
Telephone: General Enquiries: 01389 817518
Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 01389 754121
Quality Manager: 0141 314 6653
Opening hours:
Service Hours Routine Service: 08:30 - 20:00 Monday to Friday
Remember, the MIU is only intended for people with less serious injuries who are aged 1 year and older. If your child has an illness they should not be taken to a Minor Injuries Unit. For advice on this you can contact NHS 24 on 111 or get in touch with your GP.
If you would like to view your relative or friend, please telephone the Mortuary Office at the Queen Elizabeth University Hospital on 0141 354 9357 (Monday to Friday, 8.30am to 4.30pm) to make an appointment. Alternatively you can ask the ward staff to arrange a visit for you.
The Occupational Therapy department at the Vale of Leven Hospital provides a rehabilitation service to patients in the acute medical wards and assessment unit, and the Care of the Elderly assessment wards and day hospital. The service also supports patient discharge through equipment provision and follow up visit, and onward referral to community teams for further rehabilitation at home if necessary, allowing smooth transition between hospital and home. For further information on the service please call.
Monday to Friday, 8.30am - 4.00pm. Please note that mealtimes are protected between 12.00pm and 1.30pm, however if you wish to assist a relative or friend while feeding, please speak to the staff and let them know.
General Tel: 01389 817231
Orthoptics Tel: Appointments 0141 347 8347
The Orthoptic Service at The Vale of Leven Hospital provides out patient clinics for adults and children.
This is a satellite clinic and all Orthoptists are based at the Royal Alexandra Hospital in Paisley.
If you need to speak to an Orthoptist urgently please call 0141 314 6976
To rearrange an appointment please call 0141 347 8347
The service provides assessment, diagnosis and management of ocular motility disorders and visual defects.
Orthoptists are mainly involved with assessing, diagnosing and managing patients with binocular vision disorders which relate to reduced vision (amblyopia), Strabismus (squint), diplopia ( double vision),convergence and accommodation weaknesses.
Orthoptists work closely with Ophthalmologists and Optometrists.
Opening hours:
Clinics are held on a Thursday every week, 1st Wed of the month and 1st and 3rd Tuesday afternoons of the month.
The Orthotic Service at the Vale of Leven Hospital provides outpatient clinics for adults and children and also supplies orthotic treatment to ward patients.
Our Orthotics Service provides assessment of the whole body for biomechanical problems. If appropriate we may prescribe, measure, fit and review an Orthosis. This is a body worn device which may also be called a ‘brace’ or ‘splint’.
Please do not attend the out-of-hours service without calling NHS 24 on 111 first. You will be directed to the most appropriate service for your needs.
The NHS Greater Glasgow and Clyde out-of-hours service provides GP services to all practices in Glasgow and Clyde out-of-hours (when your doctor's surgery is closed)
Call NHS 24 on 111 nowif you are unwell and need to talk to someone before your GP or dental practice reopens. This is your fastest way to the right care in the right place.
You will get advice depending on your symptoms. This could be managing symptoms at home, or visiting your local pharmacy. You might need to see an on-call doctor or other health professional. If you need to see a doctor immediately NHS 24 will arrange this for you.
The Musculoskeletal Physiotherapy Service (or MSK for short) will assess and treat patients who have any injury, disease or problem that relates to muscles, bones and joints. Immediate access to advice for muscle, bone and joint conditions is available from the NHSinform website.
The podiatry service provides consultant led clinics providing care for secondary & tertiary referrals for patients with active foot disease at Vale of Leven Hospital on a Monday and Tuesday. These are NOT ‘walk in’ clinics for general podiatry. General podiatry services are provided from the Centre for Health & Care at the Vale.
Appointments are managed by the Referral Management Centre on 0141 347 8909
Information on access to podiatry services and referral is available at this link.
To self refer and make an appointment call our Podiatry Appointment Hotline on 0141 347 8909 (Mon - Friday 8am - 8pm, Saturday 9am - 1pm) or email [email protected]
Family Planning, Sexual and Reproductive Health Services Please check our website www.sandyford.org for information about our opening times and services offered in our local hubs and satellites.
Telephone 0141 211 8130 for all clinics
Anyone needing sexual health services can ring for an appointment to 0141 211 8130 - between 8.30 am and 4.30 pm Monday - Friday.
Outside these times please call NHS 24 on 111 for urgent care.
Everyone who calls will speak to a qualified sexual health nurse who will ascertain what service is required. Anyone requiring urgent care will be seen the same day or next day and patients with non-urgent conditions will be booked an appointment in a scheduled service.
You may continue to walk in without an appointment and will still be able to speak to an experienced sexual health nurse and offered an appointment with the appropriate service. However, we urge everyone who can to use the telephone number.
Young People’s dedicated clinic times in the afternoon - young people under 17 years of age can still drop in without an appointment
General Tel: 0141 211 8130
Web : http://www.sandyford.org
Location name: Vale of Leven Hospital
Location address:
Ground Floor, Old Maternity Building, Vale of Leven Hospital, Alexandria. G83 0OA
Speech and Language Therapy Tel: Click to expand
Speech & Language Therapy accepts referrals for all ages and operates an open referral system
The SLT service for over 18 year olds is based within the Vale of Leven Hospital and the service is provided to in- patients, out patients , home visits etc as appropriate to the needs of the patients. Tel 01389 817380
The Community Paediatric service has 3 bases across West Dunbartonshire
Vale Centre for Health and Care - 01389 828265
Hartfield Clinic Dumbarton - 01389 812312
Aurora House, Clydebank - 0141 562 8862
Speech and Language Therapy
General Tel: Click to expand
Spiritual Care Tel: Click to expand
A Healthcare Chaplain is available to The Vale of Leven Hospital and can be contacted on 0141 314 9561 or 0141 314 7365.
The Hospital Chapel is on the ground floor of the hospital opposite the main entrance. This is available for patients, relatives and staff as a place of peace, quiet and prayer. There is also a book provided for written prayers and reflections and a range of religious resources available including prayer mats. (If it is not open please speak to staff at Reception.)
The Chaplaincy Service delivers spiritual and religious care to all people. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Healthcare Chaplains do this by being attentive to the patient’s story, looking for sources of strength and resilience, valuing the person and what is most important to them. Religious care can be a crucial aspect of this. Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups.
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