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COVID-19 (Coronavirus info)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Person Centred Care

This element of the induction process outlines the minimum requirements of a Registered Nurse or Midwife to have on person centred care within NHSGGC. Each of the resources will support your knowledge and confidence in a person centred care approach. Person centred care and support is everyone's business in NHSGGC from the people who use services to the highest levels of our corporate team; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; from volunteers to managers.

Essential Learning Resources

Recommended Learning Resources

Delivering High Quality Person-Centred Health and Care

What Matters to You in NHSScotland

NES - Communicating and supporting people

learnPro modules:

 GGC: 148 Giving and Receiving Feedback
 NES: Complaints and Feedback 2017

 

Professional and Organisational Policy and Guidance

Healthcare Quality Strategy (2019) Pursuing Excellence

Patient Rights Act

Care Opinion

Person Centred Visiting

Person-Centred Virtual Visiting in NHSGGC

Person-Centred approaches to Visiting in NHSGGC (please note these pages are currently hibernated due to the Covid-19 pandemic and restrictions to visiting)

Last Updated: 19 May 2021