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Nursing and midwifery FAQs

Q: I am looking to travel abroad for six months of the year, can I stay on the Nurse Bank?A: No, if you are not going...

Q: I am looking to travel abroad for six months of the year, can I stay on the Nurse Bank?
A: No, if you are not going to be available to undertake shifts you must advise the Staff Bank

Q: Can I refuse to move wards/site from the ward/site I was originally booked for?
A: No, once a Bank worker has accepted and agreed to undertake a shift there is an obligation to work with the local management team in delivering patient care. This may involve being redeployed to other areas.

Q: I have just found out that I am pregnant, is there anything I need to do?
A: Yes, For Bank only workers, you must contact a Nurse Manager to arrange a meeting
For substantive post holders, you must advise the Staff Bank the dates when your maternity leave starts and ends.

Q: What happens when I am off sick?
A: Inform Staff Bank at the earliest opportunity. If your sickness will last longer than 3 days and up to 7 days you should submit a Self Certificate Form (SC2). If your sickness will last for 7 days+ then you should submit a Fit note to the Staff Bank.

Q: Will I get paid when I am off sick?
A: In certain circumstances, a Bank worker may be eligible for statutory sick pay

Q: Will I be paid when I am on jury duty?
A: The nature of bank work is such that no payment would be made by NHS Greater Glasgow and Clyde (the Board) to any bank worker when on jury duty.

Q: How do I claim my Annual Leave?
A: Telephone the Staff Bank Contact Centre

Q: How long does an internal application take to process?
A: Normally 10-14 days providing your paperwork is accurately and timeously completed.

Q: How often do you recruit?
A: NHSGGC Staff Bank is regularly recruiting, please check www.show.scot.nhs.uk for current campaigns.

Q: Can I work bank shifts in Community?A: You can only undertake shifts in areas where you have the required knowledg...

Q: Can I work bank shifts in Community?
A: You can only undertake shifts in areas where you have the required knowledge, skills and experience. This also applies to bank workers looking to undertake bank shifts in different fields of Nursing from their current area of expertise.

Q: I am a HCSW, can I work in Mental Health?
A: You can only undertake shifts in areas where you have the required knowledge, skills and experience and relevant mandatory training.

Q: What happens if I need to cancel a shift?
A: The Bank worker must inform the Contact Centre the staff bank with a minimum of 12 hours notice of cancellation of a shift.

Q: I have not been paid today/timesheet not signed off, what happens next?
A: All pay/time sheet queries should be directed to the Staff Bank Contact Centre

Q: Can I change a booked shift for another shift elsewhere?
A: No, once you have committed to a shift the staff banks expectation is that you complete the booked shift. If the move is because of a specific skill then this is considered and discussed with the nurse in charge locally.

Q: Can I work a bank shift if I am on annual leave from my substantive post?
A: Yes.

Q: Will I be informed if the shift I am accepting is for enhanced observation?
A: Yes, the contact centre will advise the shift has been requested for enhanced observation.

Q: How do I report an accident/incident which happens during a bank shift?A: This should be reported immediately to t...

Q: How do I report an accident/incident which happens during a bank shift?
A: This should be reported immediately to the Nurse in charge within the area you are working, and also recorded on Datix.

Q: How do I access training?A: Ensure you are registered on LearnPro which is an online learning platform which conta...

Q: How do I access training?
A: Ensure you are registered on LearnPro which is an online learning platform which contains all eLearning for NHSGGC. Information for specific courses can be found on Staffnet/Learning & Education portal.

Q: How do I get NHSGGC IT account set up
A: Contact Alison Raeburn within the Staff Bank recruitment team. On receipt of your Username and password please ensure that you follow the activation guidance or your password will expire

Q: How do I raise concerns about something I witnessed while undertaking a bank shift?A: In the first instance any co...

Q: How do I raise concerns about something I witnessed while undertaking a bank shift?
A: In the first instance any concerns should be discussed with the Nurse in Charge. If this is not resolved at local level contact a Staff Bank Nurse Manager for further advice.

Q: How do I get replacement/additional uniforms?A: Contact the Staff Bank recruitment team to discuss, if you have a ...

Q: How do I get replacement/additional uniforms?
A: Contact the Staff Bank recruitment team to discuss, if you have a sub-post the Staff Bank does not issue additional uniforms.