Care Assurance System Standards:
NHS Greater Glasgow & Clyde recognises the multi-professional workforce is integral to the success of CAS and is committed to supporting its staff to deliver safe and effective person centred care. CAS provides a framework for the quality of care experienced by patients, relatives, carers and staff to be consistently communicated and demonstrated across all clinical areas.
The Senior Charge Nurse/ Senior Charge Midwife /Team Leader (SCN/ SCM/TL) has overall responsibility and accountability for achieving and maintaining the standards. The role of the senior nursing staff (i.e. lead nurses & associate/chief nurses) and other specialist support services (practice development, specialists nurses, clinical effectiveness and Learning & Education)is to support the SCN/ SCM/TL and team embed a culture of continuous improvement within the clinical areas.
Implementation of the Care Assurance System involved the development of specific criteria based on agreed standards of care and professional behaviour. These standards are set by members of the profession who are subject matter experts in their given field of expertise.
The development of outcome criteria is an essential first step in a quality assurance system. The criteria are then used as the benchmark against which actual practice and its results can be evaluated. Evaluation is conducted by designated personnel who carry out a Combined Care and Assurance Visit
Miller-Keane Encyclopaedia and Dictionary of Medicine, Nursing, and Allied Health, Seventh Edition (2003). Retrieved and adapted October 2nd 2018 from: