The South Glasgow Biochemistry Service comprises a main Clinical Biochemistry Laboratory at the Queen Elizabeth University Hospital campus (QEUH and Royal Hospital for Children, RHC) along with a satellite blood science laboratory at the Victoria ACH. The Biochemistry service operates from the new QEUH Laboratory Building (no 15 on campus map)and Specialist Metabolic work and Toxicology Services for NHS GG&C have centralised to this site.
South Glasgow Biochemistry services are accredited by the United Kingdom Accreditation Service (UKAS). UKAS Medical Accreditation number is 9569 (accredited to ISO 15189:2012), issue date 09.12.2019 and our certificate of accreditation is available to view. A full list of tests in scope can be found on our schedule of accreditation. Tests not on this list are not accredited; please contact the laboratory for further information if required. Upon sending samples to the laboratory, please refer to our terms and conditions.
We are committed to providing a quality service to users. We welcome feedback and survey users on an annual basis to assess satisfaction with the service and highlight possible areas for improvement. For feedback on our service, please contact our Quality Manager.
As part of the revised colorectal patient pathway, the QFIT test can now be ordered through ICE (as from 3.9.18). More information provided below under 'Other guidance'
The Main laboratory contact number is : 0141 354 9060 (89060 for use within the hospital). An auto-attendant system is in operation to route your call more effectively. As of Monday 1st October, the answer service for Biochemistry has changed. The number of options available for this number has been reduced from 5 to 4. Please listen carefully to the new message which will direct you as follow:
1) All results and add on tests, press 1
2) Information on all sample requirements, press 2
3) For advice on Blood Gas or Blood Glucose analysers, press 3
4) For interpretation of results, clinical advice and emergency requests, press 4
In addition to the telephone options there are two email accounts which will be answered Monday to Friday 09:00-17:00, which are available for specific, non-urgent requests, processed at the QEUH:
Our address is :
Department of Biochemistry,
Level 1, Laboratory Medicine and Facilities Management Building,
Queen Elizabeth University Hospital,
1345 Govan Road,
The main service hours are 9am to 5pm Monday to Friday, 9am to 12.30pm Saturday, Sunday and Public holidays (9am to 5pm Mon-Fri only for satellite Blood Sciences Lab at New Victoria ACH). Outwith these hours a reduced analytical service is provided.
For requests outwith the working day, a limited repertoire of urgent analyses can be undertaken as an emergency. The BMS on duty can be contacted on Page 17684 (QEUH).
A consultant is always available for advice. Outside working hours he/she may be contacted via the hospital switchboard.
We have a comprehensive in-house test repertoire, additionally some specialist tests are referred to external laboratories. Requesting via Trakcare or GP order comms will provide direction as to tube/ specimen requirements for all core tests and many specialist tests. Please contact the laboratory as required, for advice regarding specific tests. It is essential that all requests sent in to the laboratory are correctly identified and labelled.
We provide comprehensive reference ranges for our tests. These are available when accessing results via Trakcare and Clinical portal/SCI store and are also printed on Biochemistry Report forms. Information on reference ranges is also provided within our Laboratory Handbook. Interpretative comments are also provided on reports, where appropriate. For more detailed reference range data and for further interpretation of results, please contact the Department. Reference ranges will be regularly reviewed and amended as required.
In our Laboratory Handbook you will find comprehensive information regarding the use of the Biochemistry service, including information on test repertoire, specimen requirements, urgent requests and details of specialist assays available. Special advice on tests/investigations can also be found within our Metabolic Handbook. GP users across GG&C can find additional guidance in the General Practice Biochemistry Handbook.
As part of the revised colorectal patient pathway, the QFIT test can now be ordered through ICE (as from 3.9.18). General guidance is available for GP's and bitesize learning sessions are available to GP practices (general info , planned evening sessions. The QFIT instruction leaflet for patients (English language version) can also be viewed here.
Additional guidance on Tumour markers (guidance for the non specialist on the appropriate use of commonly requested tumour markers) is now available in the form of a 'tumour marker bookmark'. This has been recently released by the Scottish Clinical Biochemistry Network (SCBN), with the backing of the Royal College of Pathologists and the Realistic Medicine Program. Hard copies of the bookmark will also be made available to our GP's, and can be sent out on request by contacting [email protected]
Further guidance on our toxicology service is available for users: Information for Users of the Toxicology Service