Click for information on the following:
Person Centred Care
- Person-centred care means providing care that supports people to achieve the level of health that gives them the best opportunity to lead the life that they want.
- It involves supporting self management, sharing decision making and taking a collaborative approach to care and support planning.
- Person centred consultations are a major determinant of the outcomes of interactions between clinicians and patients.
- A person centred consultation:
- fits with a patient’s expectation of the consultation and information needs.
- establishes what matters to the patient
- facilitates an agreed management plan.
- There is evidence to show that person centred consultations:
- improve patient satisfaction
- improve professional fulfilment
- save time
- increase compliance with therapy.
- improve goal setting and action planning
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Supporting Self Management
- Every day, people with long-term conditions, their family members and carers make decisions, take actions and manage a broad range of factors that contribute to their health.
- Self-management is the process each individual develops to enable them to manage their condition.
- Supporting Self-management acknowledges this and helps people to develop the knowledge, confidence and skills they need to make the best decisions and actions for them.
- The Chronic Disease Management (CDM) programme, in NHS Greater Glasgow and Clyde, provides an opportunity for people with Long Term Conditions, and health professionals, to work together to not only to optimise clinical care, but also to think about their strengths and abilities, identify their information needs and the changes they can make in their lives to take control, reach their goals and maintain their health and wellbeing.
- The templates, and these web pages have been designed to bring together a range of tools and information to support these conversations.
- Click here for more information about self management
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- Providing people with an opportunity to prepare can help to ensure they get as much as they can from their appointment. It means that they are in a much better position to contribute fully to the discussions and decisions made.
- It's Okay to Ask is a tool which can help people take some simple steps to get the most of their appointments.
- It can be ordered directly from NHSGGC Public Health Resources Directory. Click here to access resource.
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