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Meet the staff - QEUH

Tuesday, July 20, 2021

Following the six year anniversary of the QEUH campus officially opening in July 2015, we've spoken to some of the staff who've helped deliver care at the hospital since then. From the first day of opening, through the pandemic, staff are sharing their own experiences and why they choose to work at the QEUH.

Amanda Hegarty, Diet Chef, QEUH

 

 

 

 

 

 

 

 

 

 

How long have you been at QEUH?  

“I’ve been a diet chef than 21 years and moved to QEUH when it first opened. Prior to the QEUH I was based at the Yorkhill Hospital for sick children.

What does your role comprise?

“Throughout my career I’ve been providing highly tailored diets for children specific to their nutritional and medical dietary requirements. 

What’s that experience been like – how have things changed?  

"We deal with every allergy under the sun and there is a really strong understanding of the role food can play in helping a child get better. This can be in the simple act of recovery, or it can be creating a meal plan which might actually help alleviate side-effects of an illness.

"It’s really important therefore that we’re able to provide them not only with the food that they need, but also in way in which they will eat it as children can be very picky!"

What do you like the most about the place?

"No two weeks are the same.  Because the campus is so big and caters to so many different patients, I fulfil menus catering to a number of different diets. It’s fantastic to know that the food you make is helping make a difference in the patients’ lives."

What has it been like working through the pandemic?

"My role in the kitchen continues as normal – we’re always busy pandemic or no pandemic."

How do you unwind at the end of the shift?

"I think going the gym is the best way for me to unwind after a shift."

 

Rahat Maitland, Consultant diabetes, endocrinology and internal medicine

 

 

 

 

 

 

 

 

 

 

 

 

 

How long have you been at QEUH? 

“I originally worked in St Thomas’ in London for 10 years, however, I went to Glasgow University and worked in the old Southern. I wanted to move back up to Glasgow for my family and for the quality of life here so I took up a post at the QEUH shortly after it opened.”

What’s that experience been like – how have things changed?  

“Since COVID, we’re not routinely seeing diabetes patients face-to-face as it’s safer and more efficient to have the service virtually based.

“We always planned to restructure the service to improve the care we could give to patients – COVID certainly pushed plans ahead much faster. 

"Particularly for my patients who are type 1 diabetes – it’s actually work which can be done remotely in most instances. Patients have devices which monitor their condition and we can look at the remotely to monitor it.

“The new digital clinic set up has benefitted a lot of people who don’t need to travel in. That being said we still do face-to-face where necessary. For example our maternity clinics.

What do you like the most about the place?

“The biggest benefit of working here is that the QEUH is truly a multi-speciality facility. It has all the skills and services under one roof which makes overall care for patients much more seamless as everything they need is on site. For example a complex pregnancy might involve five - six different specialities to provide the best care for mum and baby – all of which we’d have on site at the QEUH which is something you won’t get in a lot of places.

“Similarly because of this inter-disciplinary setup, there’s much more opportunity for informal discussions, team building between specialties and there’s a real sense of comradery between colleagues."

Has anything positive come from the pandemic?

“Despite the huge strain on services and the tragic loss of lives due to the virus, COVID-19 has provided the impetus for a lot of change which had perhaps been planned but not implemented pre-pandemic. We’re making more efficient and effective decisions thanks to things like the community phlebotomy hubs which mean patients can quickly give blood ahead of appointments so that when they then get their appointment, we have the results in front of us and are able to take the best course of action.

“These types of changes will be here to stay as they provide real benefit to our patients with regards to the quality and efficiency of care we’re able to provide.”

How do you unwind at the end of the shift?

“I like to exercise and work in the garden. Our lockdown puppy also keeps me busy when I’m not on shift!” 

 

Sally Anne Campbell, Charge Nurse

 

 

 

 

 

 

 

 

 

 

 

 

 

How long have you been at QEUH?

"I previously worked at Crosshouse and joined just after the QEUH campus opened.  Up until September last year I had been working as a staff before being promoted to Charge Nurse.

"My role is looking after acutely unwell patients from their admissions to their aftercare, to their eventual discharge."

What's your experience been like? 

"It’s been a great experience and there’s lots of opportunities to progress. I must have seen thousands of patients over the years. As such a large hospital it is always busy – we see all types of traumatic injuries which happen at any time of the day.

"At the end of the day it’s the people I work with that makes the place what it is."

What has it been like working through the pandemic?

"My role has been consistent with before the pandemic. The biggest change for us has been the use of PPE and thankfully I’ve not caught COVID. However, with or without the virus, trauma patients will continue to arrive at the hospital."

Do you think anything good has come out of the pandemic?

"I think over communication between staff has improved – the pandemic has provided a natural impetus for this I think. I think the bond between staff has strengthened as well."

How do you unwind at the end of the shift?

"I have three young children to keep my busy and I like to go out walking to relax."

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Last Updated: 20 July 2021