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Gartnavel Royal Mental Health ward receives glowing inspection report

Thursday, October 17, 2019

An inspection of Gartnavel Royal Hospital’s Henderson Ward by the Mental Welfare Commission has reported a number of positive findings.

Inspectors highlighted patients spoke positively about their care and treatment by staff. They also observed nursing staff were professional and respectful in their interaction with patients.

Risk assessments were found to be detailed, regularly reviewed and updated while care plans were person-centred and demonstrated patient input.

It was noted that patient care is reviewed at weekly multi-disciplinary team meetings with patients being able to record their views before each meeting. Inspectors saw evidence that the input from medical, nursing, allied health professionals, psychology and social workers was recorded to a high standard in a detailed way.

Inspectors also highlighted that patients have access to independent advocacy and legal representation with contact details and information leaflets provided on admission to the ward.

Colin McCormack, head of Mental Health Services (North West Sector), said: “I welcome this very positive report from the Mental Welfare Commission regarding the recent inspection of Henderson Ward.

“Our highly dedicated staff are committed to quality care and patient safety. This is clearly recognised in the praise from the inspectors and the fact that they haven’t made any recommendations.

“I was especially encouraged to note that the patients interviewed were positive about their care and that staff were seen to be professional and respectful.

“We have a full-time patient activity co-ordinator on the ward meaning each patient has a daily structured activity programme which is highly praised by both patients and staff.

“It was also particularly pleasing that the inspectors recognised that our nursing staff regularly meet with their community mental health counterparts. Our nursing staff feel these meetings have significantly boosted communication across services and had a positive impact on patients’ pathway into our service.”

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