This site uses cookies to store information on your computer. I'm fine with this Cookie information
Follow is on Twitter Like us on Facebook Follow us on Instagram

*UPDATED* Hospital visiting changes, home testing kits, Vaccine info, general info and guidance for public, NHSGGC staff, and community-based services.

Please use NHSGGC services appropriately - this weekend and beyond

Friday, September 27, 2019

It’s the Glasgow September – and many of us are looking forward to a well-earned rest.

But if your weekend doesn’t go to plan and you end up feeling ill, health experts are asking you to use your health services wisely at this busy time.

Unfortunately, some patients are misusing precious NHS resources by regularly attending Emergency Departments (EDs) with minor illness or injury.

Medics have identified a list of the Top Ten illnesses that do not require a trip to ED. Instead, patients should seek advice or treatment from either NHS Inform, their local Pharmacist, optometrist, Dentist, NHS 24 or their GP/ Out of hours GP.

The top ten includes:

  • Cold symptoms, Nasal congestion or a simple sore throat
  • Skin complaints such as Acne, Eczema or Athlete’s foot
  • Cold sores, Warts or verrucae
  • Period pain
  • Earache
  • Haemorrhoids (piles)
  • Hay fever or mild allergies
  • Head lice / scabies
  • Mouth ulcers/Dental pain
  • Thrush

Alastair Ireland, Emergency Department Clinical Director at Glasgow Royal Infirmary said: “We are all aware of what a precious resource our NHS is and we need to use it wisely.

“Those with serious or life-threatening illness and injuries will always be given priority, meaning those with less serious issues may face longer waits. We really need patients to carefully consider the best place to be if they are unwell, in order that those who really need hospital care can receive it.

“We’ve come up with a list to give patients some guidance on when it’s correct to seek emergency treatment and when it’s not. Hopefully it means that they seek advice from the correct place, meaning they are treated quicker elsewhere, allowing us to concentrate on what we should be treating – real emergencies.”

NHS Greater Glasgow and Clyde is in the fortunate position of having dedicated, nurse-led Minor Injury Units (MIUs) at Stobhill, the New Victoria and Vale of Leven Hospitals, where 100% of patients are usually seen and treated within four hours.

MIUs can treat cuts and grazes, insect bites, minor burns, sprains and strains, limb injuries like a broken ankle, broken wrist etc and foreign bodies in ears or up noses. 

However, they are unable to treat more serious conditions such as major injuries, poisoning, fever, breathing difficulties stomach pains, vomiting or diarrhoea, rashes or allergic reactions.

There are four adult Emergency Departments within Greater Glasgow and Clyde – at the Queen Elizabeth University Hospital, Glasgow Royal Infirmary, the Royal Alexandra Hospital in Paisley and Inverclyde Royal Hospital in Greenock. All adult ED departments also have facilities to treat minor injuries but patients will always be seen quicker at the stand-alone MIUs.


For further information either telephone 0141 201 4429 or email [email protected]



Search by :

Keyword :

Start Date :

End Date :

Last Updated: 27 September 2019