Last night staff from across NHS Greater Glasgow and Clyde gathered to celebrate the achievements of colleagues as we announced this year's Chairman’s Award winners and the Facing The Future Together overall award winners at the Radisson Blu Hotel in Glasgow.
For the second year running the event also presented the William Cullen prizes for Innovation and for Teaching, in conjunction with the Royal College of Physicians of Edinburgh.
This year’s overall winner of the Special Judges Award of Excellence went to the staff in Ward 18 and 19 at Glasgow Royal Infirmary.
The staff were nominated for their unwavering care of a patient whose family thought the team went above and beyond to make their father’s remaining time as comfortable as possible.
The patient, Ken Barrett, was 87-years old and suffering severe sepsis and an ischemic bowel condition. He knew he was dying and only wanted to go home and be with his beloved family. However, his condition was such that this was never going to be possible.
Instead of going home his wife, his children, his grandchildren and the entire staff on the ward worked their own little miracle and brought the family home to his hospital room.
His favourite books and family photographs, mementos of all Ken held dear were brought into his hospital room. For three weeks his family took turns to always be with him and they witnessed what they described as the most compassionate and loving care from everyone involved in his care – from the domestic staff, ward clerkess and student nurses through to the auxiliaries, registered nurses and right up to the registrar and consultant in charge.
Ken’s daughter Gillian said: “With the incredible support of everyone in this ward we turned Room 1 into our home and the family moved in! My dad never asked to go home again. We were treated with the utmost respect and the difference they all made to the last few weeks of my dad’s amazing life is immeasurable”.
NHS Greater Glasgow and Clyde Chairman, John Brown said: "Welcome to the 2017 Celebrating Success Award’s Dinner one of the highlights of the NHSGGC calendar and a chance to recognise some examples of the most outstanding staff performances.
“This is the eighth year of the Chairman’s Awards and once again this year we have had so many fantastic entries across the range of categories. This year there are three winners in each of the categories - two silver and one gold - but we could have selected a dozen winners in each such was the quality of the entries.
“It is extremely encouraging, not just for myself and the rest of the Board, the senior management team of NHSGGC and the Scottish NHS as it showcases the true quality of our workforce and their commitment to delivering the very best in patient care.”
1. Clinical Practice
This award recognises the importance of staff innovation which helps and improves everyday practices in the workplace and/or approaches to patient care.
WINNER – West Dunbartonshire Blood Borne Virus nurses
Established a nurse led outreach service within addiction and primary care clinics in an effort to improve the numbers of patients accessing anti-viral therapy out with a hospital setting.
2. Improving Health
Commending staff who have a Healthy Working Lives idea or implemented an initiative to improve healthy eating, smoking cessation or improving mental health.
WINNER – More than medicine
The practice nurse and lead pharmacist, concerned about levels of obesity in their patients, undertook a review of their prescribing “activity” for Type 2 diabetes and hypertensive’s.
3. International Service
This award recognises staff who have travelled overseas to provide healthcare to people in a in a war torn or third world country.
WINNER – Craig Russell and Mark Devlin
Mark and Craig volunteer in Nagpur, India to provide life changing surgery to children born with cleft lip, and/or cleft palate.
This award recognises nurse(s) who demonstrate the best qualities of patient care and the ethos of nursing.
WINNER – Haemophilia Unit, GRI
The team deal with patients who present for treatment several times a week, where critical intervention is required with an unfaltering dedication to patient care and professionalism.
5. Patient Centred Care
For staff from different departments, directorates or services, who are working together in new and co-operative ways to improve the way we deliver services to our patients.
WINNER – Robotic Assisted Laparoscopic Prostatectomy team
They have delivered an outstanding world standard service and have overcome early staffing set-backs and still managed to deliver the highest quality service on an impressive scale.
6. Using Resources Better
Specifically for staff who have increased efficiencies in the way they work or deliver services more effectively.
WINNER – Redesign delivery of palliative care service
The team redesigned the delivery of palliative care service through integration of supportive and palliative care approaches into mainstream primary and community care service provision.
Recognising members of the public/staff who provide outstanding help and support through volunteering. People who go that extra mile, contributing tirelessly for the benefit of others.
WINNER – Ian Murray
80-year-old Ian is a ‘motivator’ in the Live Active Exercise Referral Scheme and has accumulated more than 1500 hours of volunteering and still volunteers at Eastwood and Barrhead Leisure Centre.
8. Gold Winners
The entries for the nominees below impressed the judges, however, it was felt they didn’t fit into any specific category but were still very much worthy of winning.
They provide spiritual, caring and pastoral services to patients, staff and visitors. They provide nurturing space for people looking to pay their respects and have time and privacy to reflect.
71-year-old Jessie has always had a strong work ethic. Her attention to detail keeps the brightest nurses and doctors on their toes and her ability to think quickly in assessing potential situations has saved lives.
Liam was the first in biochemistry to complete the modern apprentice programme. Having continued his studies he is now in a position to complete his registration portfolio and become a fully qualified biomedical scientist.
Louise has a fantastic nature and skill set. She is passionate and driven and has been integral in setting up the Dementia Cafes and the activity boxes for the care of the elderly wards.
9. Special Judges Award of Excellence
The judges panel were so impressed by this entry they agreed, for only the third time in the eight years that the Chairman’s Awards have been running, to make a special award of excellence. The winner will be announced on the night.
WINNER – Ward 18 and 19, GRI
All these staff were nominated for their unwavering care of the nominators father. Turning his room into his home, the staff understood when things needed to be a bit different and demonstrated confidence and creativity in providing individualised care for the patient.
To see all the winners from last night’s 2017 Celebrating Success Staff Awards got to: www.nhsggc.org.uk/celebratingsuccess2017
For further media information either telephone 0141 201 4429 or email [email protected]
Pic: The team from Ward 18 and 19 at GRI were presented the Special Judges Award of Excellence.