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Health Heroes Honoured for Inspirational Care and Going the Extra Mile for Patients

Tuesday, November 17, 2015

A nurse who showed exceptional compassion for a vulnerable young mum has been awarded a special judges award in this year’s NHS Greater Glasgow and Clyde Chairman Awards. 

Louise McPhail was nominated by a colleague who was struck by the nurse’s care and thoughtfulness for a young mum who had just suffered the heartbreaking experience of losing her child.  

This is only the second time in the history of the Chairman Awards that this special award has been presented and the judges unanimously agreed that Louise was a deserved winner who went over and above the call of duty to help someone who needed support. 

Louise was one of eight individuals or teams presented at an awards event held in the Radisson Blu Hotel last night.  

The Chairman Awards honour those who have gone that extra mile to make a special difference to the lives of patients and their families as well as services which have been specifically designed to make life easier and better for patients. 

Another worthy winner was a nurse who travelled overseas to provide support to healthcare workers in a war torn country. 

Gerry O’Hare a Clinical Nurse Specialist at the Vale of Leven Hospital flew to Palestine to educate nurses who have severely limited access educational material about the latest advances in cancer care. 

On his return he established a training link with the country and continues to provide learning for Palestinian healthcare workers as well as facilitating a visit of cancer nurses to Glasgow for clinical placement. 

NHS Greater Glasgow and Clyde Chairman, Andrew Robertson, said: “Firstly I want to congratulate everyone who was nominated by either a patient or fellow member of staff.  To be regarded so highly by others that they nominate you is an honour in itself. 

“Both myself and fellow judges were blown away by the very high standard of entries this year. 

“These awards present an opportunity to celebrate and applaud the achievements of colleagues who have demonstrated outstanding levels of skill, dedication, professionalism and patient care. 

“This has been a tremendous year of achievement and challenge for the whole organisation as we redesigned significant parts of our acute services and entered into new, bold and significant arrangements to align health and social care in our communities. 

“Despite the immense challenges the core values of patient care have never been more at the heart of NHSGGC and the staff who are at the centre of everything we achieve and strive toward.” 



For further information either telephone 0141 201 4429 or email [email protected]

Pic:  Louise McPhail accepts her Special Judges Award for Excellence from our Chairman, Andrew Robertson.

Notes to Editors 


Clinical Practice

This award recognises the importance of staff innovation which helps and improves everyday practices in the workplace and/or approaches to patient care.

Gold Winner:  The team who led the development of a Stroke Vision app. 

Improving Health

Commenting staff who have a Healthy Working Lives idea or have implemented an initiative to improve health eating, smoking cessation or improving mental health.

Gold Winner: West Dunbartonshire CHCP Care at Home Pharamcy. 

International Service

This award recognises staff who have travelled overseas to provide healthcare to people in a war torn or third world country.

Gold Winner:  Gerry O’hare for his work in Palestine. 


This award recognises nurse(s) who demonstrate the best qualities of patient care and the ethos of nursing.

Gold Winner:  Irene Gallagher for her unique thoughtfulness and kindness towards her patients. 

Patient Centred Care

For staff from different departments, directorates or services who are working together in new and co-operative ways to improve the way we deliver services to our patients.

Gold Winner:  Palliative Care Team at Glasgow Royal Infirmary. 

Using Resources Better

Specifically for staff who have increased efficiencies in the way they work or deliver services more effectively.

Gold Winner:  Recovery Housing who provide housing opportunities for individuals recovering from alcohol and/or drug abuse. 


Recognising members of the public/staff who provide outstanding help and support through volunteering.  People who go that extra mile, contributing tirelessly for the benefit of others.

Gold Winner:  Margaret Millmaker who has been volunteering for NHSGGC for over 10 years. 

Specials Judges Award of Excellence

This is only the second time this award has been presented and goes to an individual or team who the judges identify deserves a special award for excellence.

Winner:  Louise McPhail for her care and care of a young mother following the death of her baby. 

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Last Updated: 17 November 2015