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January 23, 2014 9:38 AM

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Older people and their carers have responded in their hundreds to a consultation inviting them to have their say in how services for older people should be improved in Glasgow City.

The Glasgow City Partnership, made up of NHS Greater Glasgow and Clyde, Glasgow City Council, Scottish Care and Glasgow Council for the Voluntary Sector, launched the three month consultation last summer.

Views were sought on ambitious plans which set out proposals to develop services in partnership over the next three years to achieve the Partnership’s joint vision for Glasgow to be a great place for people to live and grow old in safely and healthily.

David Walker, Glasgow City CHP Director, said: “We are delighted with the huge response that we have received to our draft plan. We are very grateful for the time and effort people have made to engage with us on what is an extremely important opportunity to improve care for older people in our city.”

The overwhelming response from more than 500 people who responded was that the plan offered an opportunity to create more personalised care and improve quality, choice and support for older people. However while people supported the Partnership’s ambitious vision there was concern about how this might be delivered in the current economic climate given the level of need in Glasgow.

Respondents also wanted to see more detail on how the Partnership would move away from current service models and improve respite and short breaks for carers. 

The move towards more integrated working between health, social care, and the independent and voluntary sectors was welcomed but older people, their carers and other community voices also called for greater focus on the important role of housing within the plan.

Helen Macneil, CEO of Glasgow Council for the Voluntary Sector, said: “We were really inspired by the level of involvement that older people, their carers and third Sector organisations had in this important consultation. They told us a lot about what they wanted to see in the future and we are committed to making sure that these views and experiences are used to shape future commissioning.”

The three year plan will now be developed in response to the consultation and specifically:

• Will give more detail of the changes planned to make and will show clearly what  the improvements and benefits for older people and their carers are;
• Will provide a clearer illustration of what is meant by personalisation and how this  will improve support to older people in need;
• Will consider specifically the needs of people with dementia;
• Will provide greater focus on the needs of the wider population, especially what  can be done to prevent health problems occurring or worsening,  and the roll out  of social and physical activity programmes and other community based initiatives  to support older people;
• Will follow through on the Partnership’s commitment to person-centred care;
• Will review what can be done to improve information and advice services for older  people;
• Will include a transport plan; and,
• Will develop a more integrated housing plan to support older people stay at home.
Ranald Mair, Chair of Scottish Care, said: “We know that our plans are ambitious but we are determined to deliver these improvements over the next three years. Our refreshed plans, to be published in 2014, will spell out in more detail how this  will be achieved.”

Councillor Malcolm Cunning, Executive Member for Social Care, Glasgow City Council, said: “This is the first time that as partners we have set out our plans for improving older people’s services in the city. It is an ambitious plan and it will be challenging to deliver but by working together and listening to older people who use our services and their carers and communities, we have a great opportunity to reshape and transform care for our older citizens as this process develops.”

Regular updates on implementation will be provided throughout the year and information on how to get involved in our engagements events and a copy of the refreshed plan are available at


For further information either telephone 0141 201 4429 or email [email protected]

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Last Updated: 11 November 2021