Two midwives from Glasgow have won one of the UK’s top midwifery prizes for a project enabling maternity staff to deliver a high quality, consistent, safe and effective service when providing telephone advice.
Sheona Brown and Dorothy Finlay, midwives at NHS Greater Glasgow and Clyde, scooped the Philips AVENT Award for Innovation in Midwifery at the Royal College of Midwives Annual Awards 2014 for their Telehealth Project developed in conjunction with NHS 24.
The midwives created a training package for midwives to use across Scotland to improve the service for people calling the maternity services with pregnancy related enquiries. They developed a clearer structure for midwives answering calls to follow.
The work the midwives have done ensures that midwives across Scotland use a standard approach to taking calls, enabling them to make detailed assessments when talking to callers, ensuring the best outcomes for women and babies.
The award judges commended the project saying it was an innovation that could have a positive influence on care.
Sheona/Dorothy said that they were delighted to receive the award, and would like to thank everyone at NHS 24 for their help and support in the project, particularly the eLearning team who provided their technical expertise.
Marianne Tankard, Healthcare Professional Manager at Philips AVENT, said: “As always, we are very proud to support the Innovation in Midwifery Award. Shona and Dorothy’s innovative project to support new mothers and their families with their Teleheath service was inspiring, meaningful and deserved to win. Congratulations!”
NHS 24 Director of Nursing and Care, Sheena Wright welcomed the announcement. She said: “We are very pleased that Sheona and Dorothy have won this award for a project which was aimed at supporting better care for women and their families during pregnancy through the use of digital technology.”
Rosslyn Crocket, NHS Greater Glasgow and Clyde Director of Nursing, said:
“I am delighted that Sheona and Dorothy have received this very prestigious award. The work that they have undertaken on behalf of NHS 24 showcases not only their tremendous ability but also the very important practice of sharing knowledge and skills right across the NHS to benefit patients no matter how they access NHS services. This is a great example of whole system working of which I take great pride.”
Cathy Warwick, Chief Executive of the Royal College of Midwives, said: “To win an award is a real achievement. Without midwives, their teams and colleagues from other health professions pushing at the boundaries of practice we would not see the care they are able to give to women, babies and their families improve and move forward. This is innovation in action which will help maternity services everywhere to deliver safer, better and continually improving care.
“I congratulate Sheona and Dorothy on their achievement and thank them and their colleagues for their dedication, skill and commitment to women and their babies.”
The awards were held in London on 22nd January, 2014. The event was hosted by broadcaster and journalist Natasha Kaplinsky.
Picture caption (l to r): Marianne Tankard, (Healthcare Professional Manager at Philips AVENT), Sheona Brown, Cathy Warwick (RCM Chief Executive), Dorothy Finaly, Natasha Kaplinsky (Event Host).