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Two paediatric nurses, nominated for a top award by a mother because she was so impressed with their care of her autistic son, have won a prestigious NHS Greater Glasgow and Clyde Chairman’s Award for nursing.
Royal Hospital for Sick Children at Yorkhill staff nurses Dawn Fraser and Amanda Cameron used their professional and people skills to calm and reassure a severely autistic young patient when he and his mother presented at the hospital’s A&E.
When Tony Kane (12) and mum Lesley arrived at the hospital, Dawn and Amanda were able to make the youngster feel safe, allowing the doctor to take his bloods, temperature, pulse, blood pressure and ensure vital treatment.
Grateful Mum Lesley was full of praise for both nurses and because they managed to make the experience a positive one she decided to nominate them for an award. She said; “Apart from being kind and caring, Dawn has the ability to make you feel at ease with her professional manner.
“Amanda too was amazing at getting Tony to comply with whatever was needing done.
“The whole visit for Tony and myself had a positive outcome, instead of the expected drama that we both experience at stressful times!”
Amanda said: “We do see a lot of children from all ends of autistic spectrum and so we know exactly what needs to be done.”
Dawn added: “We did the same as we would for any other patient when they come into, what is for them, a strange environment.
“There’s a lot going on and it’s frightening for them. In triage we have to assess patients, but in a way that is not intimidating.
“It’s also important to treat every child as an individual and be sensitive towards them and the parents as well.”
NHSGGC Chairman, Andrew Robertson, said: “Amanda and Dawn’s care for Tony embody the very best qualities of nursing care. Children with autism have difficulty understanding and relating to other people, as well as taking part in everyday family life and a hospital visit, especially an emergency one, can be hugely challenging for them and their families. It really is a testament to the skill of both these nurses that they were able to make Tony’s visit to A&E a positive one. They are worthy winners.”
For further information either telephone 0141 201 4429 or email [email protected].
Pic: Dawn Fraser and Amanda Cameron